Community Hospitals

Telecommunications

TelecommunicationsSpecialist

$63–91k Boston, Massachusetts, United States FULL TIME Remote Friendly
The Brief

“Telecommunications Specialist at Community Hospitals. Skills: Telecommunications, VoIP, Call management, Network support. Manage and support moves, adds, changes. Work Service Now tickets”

What You'll Achieve.

Enhanced customer reputations

Industry & Context.

Telecommunications
Problems you'll solve

Ability to analyze and solve problems in a systematic, logical, and timely manner

Eligibility Requirements

Rotational 24x7 on call team

What They're Looking For.

Must Have

4 years’ experience working with telecommunications and information technology network

Nice to Have

Cisco Certification Networking Associate (CCNA), Cisco Certification Voice Professional (CCVP), Avaya Certified Support or Implementation Specialist

What You'll Do.

Manage and support moves

Work Service Now tickets

Manage inventory of telephones

Configure contact center applications

Assess Telecommunications needs

Collaborate with outside vendors

Evaluate existing technology

Provide recommendations for resources

Develop new methods for improving services

Communicate work progress to management

Ensure working around project deadlines

How You'll Work.

Team & Collaboration

Collaborates with outside vendors; Meets with department management; Communicates work progress to management

Communication Scope

Excellent English communication skills (oral and written); Interpersonal skills

Process & Methodology

Working around project deadlines, Scheduling, Priorities

Free ATS check

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