Amazon Ireland Support Services Limited
Project/Program/Product Management--Technical, Tech Infrastructure Prgrm Mgmt, subsidiaries
TelecommunicationProgramManager,NetworkDeliveryTeam
Neural analysis suggests this role is
optimal for Manager candidates.
“Telecommunication Program Manager, Network Delivery Team at Amazon Ireland Support Services Limited. Skills: Program management, Network delivery, Telecommunications infrastructure. Manage design, acquisition, deployment. Develop market strategies”
What You'll Achieve.
Meet program goals; Deliver infrastructure builds; Minimize disruption; Deliver without wearing out individuals; Ensure outcomes are maintainable
Industry & Context.
Identify problems; Propose solutions; Problem solving; Risk mitigation; Conflict resolution
What They're Looking For.
Must Have
Experience leading cross-functional projects, Experience managing large programs, Experience in infrastructure architecture, Experience in database architecture, Experience in networking, Experience working across teams, Experience influencing teams, Experience in written communication, Experience in verbal communication, Experience communicating with technical audiences, Experience communicating with non-technical audiences, Experience communicating with senior leadership, Experience in Project/Program management, Bachelor's degree in Computer Science, Bachelor's degree in Engineering, Bachelor's degree in related technical field, Equivalent experience
Nice to Have
Experience leading complex programs, Experience leading large-scale programs, Experience leading IT programs, Experience leading technical programs, Experience leading engineering programs, Experience working with third party vendors, Experience managing third party vendors, Experience defining program requirements, Experience using data to drive improvements, Experience using metrics to drive improvements, Experience implementing process improvements
What You'll Do.
Develop market strategies
Balance customer requirements
Participate in design reviews
Participate in operational reviews
Participate in architecture discussions
Participate in team planning
Manage WAN infrastructure technology programs
Partner with infrastructure teams
Deliver infrastructure build projects
Work with partner teams
Work with engineering teams
Ensure right people in conversation
Prevent consequences of poor decisions
Mitigate consequences of poor decisions
Partner with technical managers
Set project priorities
Set project milestones
Determine if success metrics are in place
Define success metrics
Support OP1-2 efforts
Create strategic program documentation
Manage overall schedule
Keep scope under control
Own program communication
Drive crisp decisions
Drive timely decisions
Apply process improvement methodologies
Plan for the unexpected
Ensure systems are not broken
Incorporate quality improvements
Incorporate operational excellence improvements
Serve as interface for circuit lifecycle
Obtain circuit quotes
Define infrastructure requirements
Define infrastructure dependencies
Ensure circuit sizing compliance
Ensure circuit installation compliance
Ensure circuit augmentation compliance
Identify project risks
Communicate project risks
Define problem solving strategies
Define risk mitigation strategies
Escalate appropriately
Adapt infrastructure builds
Influence roadmap priorities
Influence engineering processes
Influence external entities
Facilitate conflict resolution
Generate status reports
Deliver status reports
Attend vendor business reviews
Participate in vendor business reviews
Improve project efficiency
Improve process efficiency
Optimize cross-team processes
How You'll Work.
Team & Collaboration
Cross-functional projects; Across teams; Partner teams; Infrastructure teams; Technical managers; Disparate geographic locations
Communication Scope
Written communication; Verbal communication; Technical communication; Non-technical communication; Senior leadership communication; Program communication; Status reports
Process & Methodology
Program management, Project management, Agile, Lean, Kaizen analyses
Full Job Description
The Network Delivery team is responsible for designing, building, and scaling telecommunications infrastructure to support Amazon’s Fulfillment infrastructure in a fast-paced, dynamic work environment. We are seeking a Technical Infrastructure Program Manager to manage the design , acquisition and deployment of telecommunications services to support scaling and development of the Fulfillment Center Networks. This role will require market knowledge to develop market strategies that are operationally stable, scalable yet frugal. You will work with customers, stakeholders, and peers to develop project ideas into project plans, helping balance customer requirements with team requirements. You actively participate in design reviews, operational reviews, architecture discussions, and team planning. You focus on operational excellence, constructively identifying problems and proposing solutions. You are responsible for managing WAN infrastructure technology programs, that may require modification from defined templates to meet program goals. You work independently, seeking guidance as needed. You partner with other infrastructure teams to deliver difficult, cross-functional infrastructure build projects. You work directly with vendors, customers, partner teams, and (as needed) engineering teams. You have a solid understanding of the business problems, workflows, technologies, automation/tools, and the inter-dependencies that pertain to telecom programs. You make connections (to people and/or technologies) and make sure the right people are part of the conversation. You prevent or mitigate the consequences of poor WAN infrastructure build decisions. You partner effectively with technical managers to set project priorities, milestones, and drive delivery. You determine if success metrics are in place, and if not work to define them. You may be responsible for writing PR/FAQs, supporting OP1-2 efforts (including organizing/collecting data), and other strategic program documen
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