Amazon UK Services Ltd.
Media Production
TechnologyOperationsEngineer,AmazonMGMStudios
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technology Operations Engineer, Amazon MGM Studios at Amazon UK Services Ltd.. Skills: Technology Operations, Technical Support. Support network, technology, software, devices. Support production personnel”
Industry & Context.
Troubleshooting; Root cause analysis; Problem solving
What They're Looking For.
Must Have
Troubleshooting and debugging technical systems, Working with customers, Deliver exceptional service, First or second tier technical support
Nice to Have
Working for an entertainment agency, Studio or organization experience, Understanding of computer components, Technical support experience, Analytical skills, Attention to detail, Communication abilities
What You'll Do.
Support production personnel
Support business teams
Systems administration
Support hardware devices
Manage software applications
Provide customer service experience
Partner with cross-functional partners
How You'll Work.
Team & Collaboration
Team environment; Interact with production personnel; Interact with studio executives; Collaborate with studios production personnel; Collaborate with studio executives
Full Job Description
Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is one of the leading digital video services on the Internet today, and we’re just getting started changing the way millions of people around the world enjoy content. Now available in more than 240 countries and territories, Prime Video offers customers the broadest selection of any on-demand video service, including our critically-acclaimed Amazon Originals Series such as the multi-award-winning The Marvelous Mrs. Maisel, Tom Clancy’s Jack Ryan, The Boys; UK-produced hit Amazon Original series like Good Omens, The Grand Tour, All or Nothing: Manchester City and forthcoming drama series The Power; exclusive TV shows like Star Trek: Picard, American Gods and Vikings; and movies like Late Night and Get Duked, plus live sport including ATP and WTA Tour and US Open Tennis and Premier League football. Amazon MGM Studios is the movies and television development and production arm of Amazon. It is our role to produce original content and license studio programs worldwide in exclusive service of Amazon’s Prime Video customers. We need your innovative ideas, and creativity to help take us to new heights. Amazon MGM Studios Technology is looking for a Technology Operations Engineer to help drive the execution and improvement of key service delivery processes throughout the Studios organization. You will provide first and second tier technical support, contribute to enterprise cross-functional projects and interact with software developers, executives, vendors and other support teams. Key job responsibilities Your responsibilities will contribute to supporting network, technology, software and devices across Amazon MGM Studios global productions. TechOps teams support the Studios production personnel (cast and crew) and Studios business teams (development, engineering, programming and marketing). We work in a te
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