Wells Fargo

TechnologyOperationsAnalyst

$75–105k ~AI est. Charlotte, North Carolina, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Technology Operations Analyst at Wells Fargo. Skills: Technology Operations, IT Governance, Risk and control, Capacity management. Provide oversight into Media Operations. Ensure effective governance of physical media lifecycle activities”

Industry & Context.

Problems you'll solve

Problem identification; Problem resolution; System problems

What They're Looking For.

Must Have

2+ years Technology Operations experience, 2+ years Infrastructure or IT Governance, 2+ years supporting process execution, control frameworks, or operational governance, Experience working with cross-functional teams and external vendors, Experience supporting audit, risk, or compliance activities

Nice to Have

2+ years Operations experience, 2+ years Process automation experience, 2+ years machine learning engineering experience, 2+ years data engineering experience, 2+ years Software engineering experience, 2+ years building pipelines automation, Experience executing control activities within physical media operations, Experience executing control activities within capacity governance, Experience executing control activities within infrastructure governance, Experience supporting Physical Media Operations, Experience supporting Capacity Governance Processes, Experience reporting, monitoring and breach management, Experience collaborating with cross-functional teams, Experience collaborating with compliance efforts, Recent ability to influence Subject Matter Experts, Experience partnering with developers and architects, Experience leading analysis of current systems, Experience leading problem identification and resolution, Experience with configuring and supporting applications to measure capacity, Experience with configuring and supporting applications for performance modeling, Experience with advanced capacity planning and modeling tools, Understanding of Agile practices, Ability to work with Agile teams to define user stories, Ability to work with Agile teams to track user stories

What You'll Do.

Provide oversight into Media Operations

Ensure effective governance of physical media lifecycle activities

Ensure execution of physical media control frameworks

Support secure handling

Partner with operational groups

platform engineering teams

and efficient management of

and efficient movement of

and efficient execution of

Support risk and control activities

Support RCSA engagement

Support IRM engagement

Support internal and external audits

Support targeted reviews

Support onboarding of infrastructure products into Capacity Governance

Ensure alignment with governance requirements

Collaborate with cross-functional teams across various geographies

Align capacity-related initiatives with business requirements

Align capacity-related initiatives with technical capabilities

Ensure capacity governance controls and processes are consistently

Define and maintain component-level server metrics

Support execution of Capacity Governance activities

Drive continuous improvement initiatives

Identify automation opportunities

Support executive reporting

Support stakeholder communications

How You'll Work.

Team & Collaboration

Cross-functional teams; Platform engineering teams; Third-party vendors; Cross-functional teams across geographies; Infrastructure teams; Engineering teams; Risk teams; Developers; Architects

Communication Scope

Executive reporting; Stakeholder communications; Verbal communication; Written communication; Interpersonal communication; Articulate technical solutions

Process & Methodology

Agile practices

Full Job Description

**About this role:** Wells Fargo is seeking a Technology Operations Analyst. ****In this role, you will:**** * Provide oversight into Media Operations, ensuring effective governance of physical media lifecycle activities in alignment with enterprise security and operational standards * Ensure execution of physical media control frameworks, supporting secure handling, movement, tracking, storage, and disposition of managed media assets * Partner with operational groups, platform engineering teams, and third-party vendors to support the secure, controlled, and efficient management, movement, and execution of physical media assets, ensuring alignment with enterprise standards and operational requirements * Support risk and control activities, including RCSA, IRM engagement, internal and external audits, and targeted reviews, ensuring evidence is delivered in an accurate, complete, and timely manner * Support onboarding of infrastructure products into the Capacity Governance framework, ensuring alignment with governance requirements, processes, and enterprise standards * Collaborate with cross-functional teams across various geographies to align capacity-related initiatives with business requirements and technical capabilities * Ensure capacity governance controls and processes are consistently executed, supporting compliance with regulatory and audit expectations * Define and maintain component-level server metrics for capacity management reporting and analysis. Identify opportunities to improve reporting infrastructure * Partner with infrastructure, engineering, and risk teams to support execution of Capacity Governance activities, ensuring alignment with governance frameworks and operational requirements * Drive continuous improvement initiatives, including identification of automation opportunities to enhance operational efficiency and control effectiveness * Support executive reporting and stakeholder communications, providing clear visibility into operational perf

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