gorjana

TechnologyIntegrationsManager

New York, New York, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Technology Integrations Manager at gorjana. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, commerce architecture, retail technology, e-commerce operations, business systems architecture, omnichannel fulfillment, post-purchase workflows, retail accounting, inventory valuation, general ledger, contract negotiations, SLAs. Serve as the 'Air Traffic Controller' for our end-to-end commerce archi”

What You'll Achieve.

Ensure our interconnected systems scale flawlessly without unnecessary headcount.; Ensure the ERP (NetSuite) is architected to deliver flawless automated GL mapping, revenue recognition, and month-end reconciliation.; Ensure maximum ROI and rapid execution from third-party software partners and system integrators.

Industry & Context.

Problems you'll solve

Systems Optimization; Order Management System (OMS) modernization; GL mapping; month-end reconciliation; WMS (RF-Smart) optimization; Product Lifecycle Management (WFX) optimization

What They're Looking For.

Must Have

5+ years of progressive experience in Retail Technology, E-commerce Operations, or Business Systems Architecture., 3+ years in a leadership capacity., Deep architectural understanding of our core stack: NetSuite, Shopify Plus, and modern iPaaS middleware (Celigo, Boomi, or Workato)., A "buy and integrate" mindset. You prefer leveraging APIs and specialized SaaS tools over building massive, costly internal engineering teams., Understanding of retail accounting, inventory valuation, and how commerce data impacts the general ledger., Proven ability to move quickly, prioritize 90% solutions that maintain business velocity, and manage technical debt effectively in a fast-paced environment., Must be over the age of 18, Ability to be flexible to the needs of the business, Ability to work full time hours and adapt to business needs

Nice to Have

Experience in apparel, jewelry/accessories, or high-growth omnichannel retail., Previous experience migrating or heavily optimizing an OMS / distributed order management framework.

What You'll Do.

Serve as the 'Air Traffic Controller' for our end-to-end commerce architecture.

Act as a peer to our Director of IT

taking ownership of the connective tissue between our core systems (Shopify

Leverage best-in-class SaaS platforms

build robust iPaaS middleware

and ensure our interconnected systems scale flawlessly without unnecessary headcount.

Own the overarching strategy for how data flows across our retail

and supply chain ecosystems.

and manage best-in-class micro-SaaS and middleware solutions (Celigo

Workato) rather than relying on custom-built legacy code.

Lead the strategic unwinding of legacy dependencies and modernize our Order Management System (OMS) capabilities.

Ensure the technology stack scales seamlessly with aggressive retail store expansion

supporting complex inventory logic

omnichannel fulfillment (including BOPIS)

and post-purchase workflows (Returns and Warranty).

Act as the primary strategic partner to the Finance department.

Ensure the ERP (NetSuite) is architected to deliver flawless automated GL mapping

and month-end reconciliation.

Partner with Supply Chain and Retail Operations to optimize the WMS (RF-Smart) and Product Lifecycle Management (WFX) systems.

Manage and mentor a highly targeted team of elite individual contributors

starting with a dedicated NetSuite Administrator / Integrations Engineer.

Own the relationships

contract negotiations

and SLAs with our third-party software partners and system integrators

ensuring maximum ROI and rapid execution.

How You'll Work.

Team & Collaboration

Act as a peer to our Director of IT.; Act as the primary strategic partner to the Finance department.; Partner with Supply Chain and Retail Operations.; Manage and mentor a highly targeted team of elite individual contributors.; Own the relationships, contract negotiations, and SLAs with our third-party software partners and system integrators.

Process & Methodology

resource planning, continuous improvement, Execution Focus: Proven ability to move quickly, prioritize 90% solutions that maintain business velocity, and manage technical debt effectively in a fast-paced environment.

Full Job Description

SUMMARY We are looking for a strategic, highly technical Director of Business Systems to serve as the "Air Traffic Controller" for our end-to-end commerce architecture. In this role, you will act as a peer to our Director of IT, taking ownership of the connective tissue between our core systems (Shopify, NetSuite, RF-Smart, WFX PLM). We are a high-growth omnichannel retail brand that values lean, agile operations over bloated internal development. Your mandate is to leverage best-in-class SaaS platforms, build robust iPaaS middleware, and ensure our interconnected systems scale flawlessly without unnecessary headcount. RESPONSIBILITIES Strategic Architecture and Middleware Own the overarching strategy for how data flows across our retail, finance, and supply chain ecosystems. Evaluate, select, and manage best-in-class micro-SaaS and middleware solutions (Celigo, Workato) rather than relying on custom-built legacy code. Systems Optimization: Lead the strategic unwinding of legacy dependencies and modernize our Order Management System (OMS) capabilities. Omnichannel Growth: Ensure the technology stack scales seamlessly with aggressive retail store expansion, supporting complex inventory logic, omnichannel fulfillment (including BOPIS), and post-purchase workflows (Returns and Warranty). Cross-Functional Leadership Finance Partnership: Act as the primary strategic partner to the Finance department. Ensure the ERP (NetSuite) is architected to deliver flawless automated GL mapping, revenue recognition, and month-end reconciliation. Operations Partnership: Partner with Supply Chain and Retail Operations to optimize the WMS (RF-Smart) and Product Lifecycle Management (WFX) systems. Team Leadership and Vendor Management Lean Department Building: Manage and mentor a highly targeted team of elite individual contributors, starting with a dedicated NetSuite Administrator / Integrations Engineer. Vendor Accountability: Own the relationships, contract negotiations, and SLAs with

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