Four Seasons
Hospitality
TechnologyInnovation&DataSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technology Innovation & Data Supervisor at Four Seasons. Skills: IT support, system reliability, security, performance, troubleshooting, vendor coordination, cybersecurity, data protection. supporting and supervising daily IT operations. ensuring reliability, security, and performance of hotel technology systems”
What You'll Achieve.
ensure operational reliability and minimal downtime
Industry & Context.
solution-focused approach; ability to identify, resolve, and prevent issues; analytical thinking abilities; problem-solving skills
Work authorization is only for Azerbaijani citizens
What They're Looking For.
Must Have
Level 1 / Level 2 IT support in a hospitality or service-driven environment, Work authorization for Azerbaijani citizens
Nice to Have
service‑oriented mindset, Pro‑active, solution‑focused approach, Motivated and eager to learn, sound decision‑making, conflict resolution, and analytical thinking abilities, Effective team player, Clear written and verbal communication skills, High level of integrity, professionalism, and confidentiality, Works in a safe, organized, and disciplined manner
What You'll Do.
supporting and supervising daily IT operations
and performance of hotel technology systems
providing technical support to hotel staff
assisting with IT projects
assisting with system upgrades
assisting with vendor coordination
providing daily Level 1 and Level 2 IT support
troubleshooting hardware
and peripheral issues
monitoring and maintaining hotel IT systems
supporting user account management
and device configuration
coordinating with vendors and service providers
assisting with installation
and preventive maintenance of IT equipment and applications
maintaining accurate IT inventory
supporting cybersecurity practices
delivering professional and service-oriented support
communicating effectively with non-technical users
collaborating with other departments
escalating complex technical issues
How You'll Work.
Team & Collaboration
collaborate across departments; support colleagues; collaborate with other departments to support hotel operations and technology initiatives
Communication Scope
clear written and verbal communication skills; ability to explain technical issues to non-technical users; communicating effectively with non-technical users
Process & Methodology
assisting with IT projects
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Old-world elegance along the Caspian Sea. Straddling the Middle East, Europe and Asia, the enigmatic capital of Azerbaijan sits on the coast of the opal-blue waters of the Caspian Sea, with the Caucasus Mountains to the west. Our beaux-arts–style Hotel is perched along the waterfront in the heart of central Baku, with the medieval walls of the Inner City just steps away and a trio of flame-shaped, modern skyscrapers flickering nearby. It’s a contrast that perfectly sums up our evolving city: ancient, modern and a little daring, all at once. Join us for breakfast on the terrace at Zafferano, followed by a relaxing treatment in our sun-lit penthouse Spa, then come discover Baku with us. **About the role:** The Hotel IT Supervisor is responsible for supporting and supervising daily IT operations across the hotel property. This role ensures the reliability, security, and performance of hotel technology systems, including PMS, POS, network infrastructure, guest Wi-Fi, telephony, and back-office applications. T
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