MECCA
Retail
TechnologyDeliveryEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technology Delivery Engineer at MECCA. Skills: Technology delivery, Retail store rollouts, Vendor liaison. Support delivery of new technology/hardware. Manage new store rollouts”
What You'll Achieve.
Timely resolution for the business; Positive customer experience
Industry & Context.
Problem solving; Analytics; Reporting skills
Travel interstate and/or overseas
What They're Looking For.
Must Have
Experience and knowledge of Microsoft operating systems including Windows Server and Desktop, Knowledge of point-of-sale (POS) hardware and software, Project Management experience, Problem solving, analytics and reporting skills, The ability to cope with ambiguity, Proactive approach to working autonomously, The ability to effectively communicate relevant issues and findings to the business
Nice to Have
Knowledge of MAC/IOS systems will be highly regarded
What You'll Do.
Support delivery of new technology/hardware
Manage new store rollouts
Ensure smooth installation
Manage technical requirements for events
Create and upkeep documentation
Drive process improvements
How You'll Work.
Team & Collaboration
Work with Services Desk; Work with Retail Stores; Work with other departments; Work alongside events team
Communication Scope
Effectively communicate relevant issues and findings to the business
Process & Methodology
Project Management experience
Full Job Description
**Technology Delivery Engineer** As we open more MECCA stores, strengthen our online presence and continue to enable our customers to look and feel their best, we have an exciting newly created opportunity for a Technology Delivery Engineer to join our growing IT team at MECCA, for a **_Fixed Term Contract Until late May 2028._** **The role you could play:** Reporting to the Technology Manager \- Retail, you will support the delivery of new technology/hardware into our many retail stores across Australia and New Zealand. As MECCA continues to grow and expand its store presence, you will manage new store rollouts from planning the requirements, liaising with vendors, and traveling interstate and/or overseas to ensure a smooth installation. You will also have the opportunity to work alongside our events team, managing their technical requirements for events and pop-up stores. To help support our Store teams and our Service Desk team, you will be responsible for the creation and upkeep of documentation, asset management and drive process improvements. We’ve recently embarked on a technology transformation and as a result, you’ll have the opportunity to be involved in transformation projects with exposure to some of the latest technologies in the market. You will gain the tech exposure and experience that will set you up for your career as you get to work with systems such as Microsoft Entra, AWS/Cloud migration and SCCM across new store rollouts. **What you will bring:** We are looking for a passionate individual, with strong prioritization and planning skills. Someone who can adapt and work simultaneously on projects, duties and tasks to guarantee timely resolution for the business and a positive customer experience. You will have the ability to work with Services Desk, Retail Stores, and other departments to fulfil their needs and have experience managing external vendors. As a jack of all trades, you will be inquisitive, eager to ask questions as well as communicati
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