Northern Trust
Financial Services
TechnologyandOperationsCommunications,Director
Neural analysis suggests this role is
optimal for Director candidates.
“Technology and Operations Communications, Director at Northern Trust. Skills: Communications strategy, Content development, Executive counsel. Lead content planning. Write content”
Industry & Context.
Authorized to work in U.S., No visa sponsorship
What They're Looking For.
Must Have
10-12 years relevant experience, Recent IT communications experience
Nice to Have
Bachelor's degree in Marketing, Communications, Journalism or related field
What You'll Do.
Lead content planning
Develop engaging content
Serve as senior communications leader
Partner with senior executives
Translate complex topics
Lead integrated communications strategies
Lead integrated communications campaigns
Act as trusted advisor
Provide counsel on messaging
Provide counsel on issues
Provide counsel on crisis scenarios
Drive executive visibility strategy
Elevate leadership presence
Provide leadership to managers
Provide leadership to professional staff
Develop strategic plans
Ensure execution against goals
Act as lead communications partner
Provide strategic counsel
Translate technical topics
Translate operational topics
Maintain awareness of industry developments
Maintain awareness of industry trends
Advise leadership on how to respond
Advise leadership on evolving issues
Advise leadership on issues management
Advise leadership on crisis communications
Ensure timely messaging
Ensure coordinated messaging
Ensure effective messaging
Develop executive-level materials
Oversee development of executive materials
Prepare board presentations
Prepare partner Town Hall decks
Prepare keynote speeches
Prepare fireside chat talking points
Prepare other leadership communications
Lead content development
Develop thought leadership content
Develop sales collateral
Develop social media content
Develop digital marketing content
Develop media relations content
Develop video production content
Develop client communications content
Develop internal communications content
Plan communication strategies
Develop communication strategies
Implement communication strategies
Plan creative execution
Develop creative execution
Implement creative execution
Drive content strategy performance
Ensure alignment with brand priorities
Ensure alignment with business priorities
Deliver high-impact communications programs
Ensure messaging consistency
Ensure brand consistency
Manage team performance
Manage team resourcing
Manage team priorities
Stay current on industry trends
Stay current on AI trends
Stay current on emerging technologies trends
Stay current on data-driven communications trends
How You'll Work.
Team & Collaboration
Collaborate across departments; Foster team creativity; Foster team collaboration; Foster team performance
Communication Scope
Executive communications; Thought leadership; Social media; Internal communications; Board presentations; Keynote speeches; Fireside chats; Sales collateral; Media relations; Client communications
Process & Methodology
Project management, Manage multiple priorities, Navigate complexity, Meet deadlines
Full Job Description
**_About Northern Trust:_** Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. **Role/ Department:** Technology and Operations Communications, Director/Internal Communications This role leads and executes the planning, writing, editing, designing, disseminating and optimization of high quality content that supports strategic initiatives and differentiates the organization. It is accountable for developing engaging, multi-platform content across thought leadership, social media, and internal communications. This role serves as a senior communications leader for Technology, Operations and Data—representing more than half of the organization—and plays a critical role in shaping how these functions are understood internally and externally. It partners closely with senior executives to translate complex topics—such as AI, technology strategy and foundational initiatives—into clear, compelling narratives. The role leads the development and execution of integrated communications strategies and campaigns around enterprise priorities, including AI, technology innovation and operational transformation. It acts as a trusted advisor to senior leaders, providing counsel on messaging, issues, crisis scenarios and evolving developments related to technology, operations and data. This position also drives a thoughtful, multi-channel executive visibility strategy, elevating leadership presence across internal, social and relevant external channels to strengthen reputation and thought lea
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