Turnitin, LLC
Computer Software
TechnologyAnalystPMO
“Technology Analyst - PMO at Turnitin, LLC. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement. Analyze delivery data. Improve team planning”
What You'll Achieve.
Help Engineering Teams Work Smarter; Help Engineering Teams Plan Better; Help Engineering Teams Deliver Faster; Improve visibility; Streamline workflows; Define meaningful metrics; Create scalable ways of working; Support high-performing teams; Improve decision-making; Turn operational data into insights; Reduce friction; Improve operational clarity; Improve work intake processes; Improve planning cadences; Improve reporting practices; Improve portfolio governance; Improve delivery visibility; Help shape engineering planning; Help shape operational governance; Influence strategic planning conversations; Improve operational visibility at scale; Create smarter ways of working; Create data-driven ways of working; Improve engineering delivery
Industry & Context.
Systems thinking; Operational problem solving; Analytical thinking
What They're Looking For.
Must Have
PMO or Portfolio Operations experience, Engineering Operations experience, Technical Program Support experience, Delivery Analytics experience, Agile Planning & Reporting experience, SaaS or software engineering environments experience
Nice to Have
Data analysis and visualization, Dashboard development, Executive presentation development, Workflow/process optimization, Cross-functional facilitation, Portfolio and roadmap reporting
What You'll Do.
Analyze delivery data
Improve team planning
Improve work execution
Define operational metrics
Improve organizational effectiveness
Evolve engineering planning
Track engineering delivery
Measure engineering delivery
Support quarterly planning
Support annual planning
Analyze demand forecasts
Analyze capacity forecasts
Analyze delivery forecasts
Support prioritization discussions
Identify portfolio risks
Identify portfolio dependencies
Provide delivery insights
Define delivery metrics
Define delivery health
Develop throughput metrics
Develop predictability metrics
Develop delivery health reporting
Develop portfolio dashboards
Develop executive reporting
Develop operational storytelling
Improve Jira workflows
Improve Confluence workflows
Standardize data structures
Standardize reporting models
Improve dashboard consistency
Improve dashboard visibility
Support governance practices
Support documentation practices
Align tooling with engineering work
Improve operational clarity
Identify process improvement opportunities
Improve work intake processes
Improve planning cadences
Improve reporting practices
Improve delivery visibility
How You'll Work.
Team & Collaboration
Partner directly with Engineering and Product leaders; Partner closely with IT, Product, and Engineering teams; Align teams without relying on authority; Collaborate effectively; Break down silos
Communication Scope
Communicate clearly
Process & Methodology
Portfolio Operations, Technical Program Support, Agile Planning & Reporting
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