Turnitin, LLC
Computer Software
TechnologyAnalystPMO
“Technology Analyst - PMO at Turnitin, LLC. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement. Help Engineering Teams Work Smarter. Plan Better”
What You'll Achieve.
Help Engineering Teams Work Smarter; Plan Better; Deliver Faster; Improve visibility; Streamline workflows; Define meaningful metrics; Create scalable ways of working; Support high-performing teams; Improve decision-making; Turn operational data into insights leaders can actually use; Reduce friction; Improve operational clarity; Improve work intake processes; Improve planning cadences; Improve reporting practices; Improve portfolio governance; Improve delivery visibility; Help shape how Engineering planning evolves; Help shape how operational governance evolves; Influence strategic planning conversations; Improve operational visibility at scale; Create smarter ways of working; Create more data-driven ways of working; Improve Engineering delivery
Industry & Context.
Turning complex delivery data into meaningful insights; Improving how teams plan; Improving how teams prioritize; Improving how teams execute work; Helping organizations operate more effectively at scale; Operational problem solving; Analyzing demand; Analyzing capacity; Analyzing delivery forecasts; Identifying portfolio-level risks; Identifying portfolio-level dependencies; Providing delivery insights; Defining how Engineering measures effectiveness; Defining how Engineering measures delivery health; Analyzing throughput; Analyzing predictability; Analyzing cycle time; Analyzing flow; Turning operational data into insights; Improving Jira workflows; Improving Confluence workflows; Standardizing data structures; Standardizing reporting models; Improving dashboard consistency; Improving dashboard visibility; Aligning tooling; Reducing friction; Improving operational clarity; Identifying opportunities to improve work intake processes; Identifying opportunities to improve planning cadences; Identifying opportunities to improve reporting practices; Identifying opportunities to improve portfolio governance; Identifying opportunities to improve delivery visibility
What They're Looking For.
Must Have
PMO or Portfolio Operations experience, Engineering Operations experience, Technical Program Support experience, Delivery Analytics experience, Agile Planning & Reporting experience, SaaS or software engineering environments experience
Nice to Have
Data analysis and visualization, Dashboard development, Executive presentation development, Workflow/process optimization, Cross-functional facilitation, Portfolio and roadmap reporting
What You'll Do.
Help Engineering Teams Work Smarter
Turn complex delivery data into insights
Improve how teams plan
Improve how teams prioritize
Improve how teams execute work
Help organizations operate effectively at scale
Evolve how Engineering plans
Evolve how Engineering tracks
Evolve how Engineering measures
Evolve how Engineering delivers work
Partner with Engineering and Product leaders
Define meaningful metrics
Create scalable ways of working
Support high-performing teams
Combine systems thinking
Combine operational problem solving
Analyze delivery forecasts
Support prioritization discussions
Identify portfolio-level risks
Identify portfolio-level dependencies
Provide delivery insights
Define how Engineering measures effectiveness
Define how Engineering measures delivery health
Work on throughput metrics
Work on predictability metrics
Work on delivery health reporting
Work on cycle time analysis
Work on flow analysis
Work on portfolio dashboards
Work on executive reporting
Work on operational storytelling
Turn operational data into insights
Improve Jira workflows
Improve Confluence workflows
Standardize data structures
Standardize reporting models
Improve dashboard consistency
Improve dashboard visibility
Support governance practices
Support documentation practices
Align tooling with how Engineering teams work
Improve operational clarity
Identify opportunities to improve work intake processes
Identify opportunities to improve planning cadences
Identify opportunities to improve reporting practices
Identify opportunities to improve portfolio governance
Identify opportunities to improve delivery visibility
How You'll Work.
Team & Collaboration
Partner directly with Engineering and Product leaders; Partner closely with IT, Product, and Engineering teams; Align teams without relying on authority; Help teams stay aligned on outcomes; Build relationships easily; Collaborate effectively; Break down silos
Communication Scope
Communicate clearly; Executive reporting; Operational storytelling
Process & Methodology
PMO or Portfolio Operations, Agile Planning & Reporting, Portfolio and roadmap reporting
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