Turnitin, LLC
education
TechnologyAnalystPMO
“Technology Analyst - PMO at Turnitin, LLC. Skills: Operational analytics, Planning strategy, Process improvement, Delivery metrics. Analyze delivery data. Improve team planning”
What You'll Achieve.
Improve visibility; Streamline workflows; Define meaningful metrics; Create scalable ways of working; Support high-performing teams; Improve decision-making; Turn operational data into insights; Reduce friction; Improve operational clarity; Help Engineering teams work smarter; Help Engineering teams plan better; Help Engineering teams deliver faster; Help organizations operate effectively at scale; Improve how Engineering plans; Improve how Engineering tracks work; Improve how Engineering measures work; Improve how Engineering delivers work; Improve Engineering planning; Improve Engineering operational governance; Improve operational visibility at scale; Create smarter ways of working; Create data-driven ways of working; Improve Engineering performance
Industry & Context.
Systems thinking; Operational problem solving; Analytical thinking
What They're Looking For.
Must Have
PMO or Portfolio Operations experience, Engineering Operations experience, Technical Program Support experience, Delivery Analytics experience, Agile Planning & Reporting experience, SaaS or software engineering environments experience
Nice to Have
Data analysis and visualization, Dashboard development, Executive presentation development, Workflow/process optimization, Cross-functional facilitation, Portfolio and roadmap reporting
What You'll Do.
Analyze delivery data
Improve team planning
Improve work execution
Define operational metrics
Improve organizational effectiveness
Evolve Engineering planning
Track Engineering delivery
Measure Engineering delivery
Support quarterly planning
Support annual planning
Analyze demand forecasts
Analyze capacity forecasts
Analyze delivery forecasts
Support prioritization discussions
Identify portfolio risks
Identify portfolio dependencies
Provide delivery insights
Define delivery metrics
Define delivery health metrics
Develop throughput metrics
Develop predictability metrics
Develop delivery health reporting
Develop cycle time analysis
Develop flow analysis
Develop portfolio dashboards
Develop executive reporting
Develop operational storytelling
Improve Jira workflows
Improve Confluence workflows
Standardize data structures
Standardize reporting models
Improve dashboard consistency
Improve dashboard visibility
Support governance practices
Support documentation practices
Align tooling with Engineering
Reduce operational friction
Improve operational clarity
Identify process improvement opportunities
Improve work intake processes
Improve planning cadences
Improve reporting practices
Improve portfolio governance
Improve delivery visibility
How You'll Work.
Team & Collaboration
Partner with Engineering leaders; Partner with Product leaders; Partner with IT teams; Partner with Product teams; Partner with Engineering teams; Align teams without authority
Communication Scope
Communicate clearly; Executive presentation development
Process & Methodology
Portfolio Operations, Technical Program Support, Agile Planning & Reporting
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