ITED
Technology
TechnicientéléphonieVOIP
“Technicien téléphonie VOIP at ITED. Skills: VoIP systems, Network equipment, Customer support. Support users remotely. Support users on site”
Industry & Context.
Analytical skills; Diagnostic skills
Must own a vehicle
What They're Looking For.
Must Have
3-5 years experience VoIP, DEC or DEP in IT, AEC in telecommunication, French oral and written
Nice to Have
CCNA certification, Mikrotik certification, Linux knowledge, Virtualization concepts knowledge, 3CX certification, Teams Voice Expert certification
What You'll Do.
Support users remotely
Support users on site
Participate in installation projects
Participate in configuration projects
Install VoIP equipment
Update VoIP equipment
Install network equipment
Test network equipment
Update network equipment
Diagnose technical incidents
Treat technical incidents
Write technical documents
Support users on equipment
Support users on services
Manage internal network
Communicate with clients
Process support tickets
Escalate problematic cases
How You'll Work.
Communication Scope
Client needs assessment
Process & Methodology
Project management
Applying for this Technicien téléphonie VOIP role?
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ANONYMOUS · UNFILTERED
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