EVERIENCE

Technology

TechniciensupportdeproximitéH/FAnglaisconversationnel

€26–30k Suresnes, Île-de-France, France FULL TIME
The Brief

“Technicien support de proximité H/F Anglais conversationnel at EVERIENCE. Skills: Technical support, Customer relations. Provide personalized technical support. Ensure equipment functionality”

Industry & Context.

Technology
Problems you'll solve

Problem identification; Problem resolution

What They're Looking For.

Must Have

1 year experience Technicien support, Conversational English B2/C1

Nice to Have

Alternance experience taken into account

What You'll Do.

Provide personalized technical support

Ensure equipment functionality

Perform regular checks

Resolve problems quickly

Offer exceptional customer service

Answer user questions

Guide users on equipment use

Identify technical problems

Resolve technical problems

Collaborate with other teams

Provide basic training

Improve user autonomy

Manage requests and priorities

Keep detailed intervention reports

Propose service improvements

How You'll Work.

Team & Collaboration

Collaborate with other teams

Free ATS check

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