Kone

TechnicienMaintenanceAscenseursH/F

Marseille, France FULL TIME
The Brief

“Technicien Maintenance Ascenseurs H/F at Kone. Manage customer satisfaction through quality of service. Provide proactive and precise on-site communication”

What You'll Achieve.

Customer satisfaction through quality of service; Accuracy of e-Optimum and Customer Notification; Equipment safety and performance; End-user and site safety; Safe working environment; Execution of service visits respecting schedule and quality standards; Management of proximity stock; Service tooling, van, instruments safe, maintained and in good condition

What You'll Do.

Manage customer satisfaction through quality of service

Provide proactive and precise on-site communication

Ensure accuracy of e-Optimum and Customer Notification

Maintain excellent relationships with customers and end-users

Ensure equipment safety and performance

Manage the site environment during service operations

Identify and communicate site risks

Take immediate action on high risk identification

Identify unplanned service repairs

Ensure end-user and site safety

Ensure a safe working environment

Carry out operations according to maintenance instructions

Execute service visits respecting schedule and quality standards

Plan workload in conjunction with service supervisor

Raise sales leads to supervisor

Provide precise and timely back reporting of work done

Submit time sheets based on execution

Manage proximity stock and identify spare needs

instruments safe and maintained

Provide feedback for ongoing improvement of products

Update supervisor on all relevant information

Attend proposed training

How You'll Work.

Team & Collaboration

Collaborate with service supervisor for workload planning; Provide feedback to PCM organisation and supervisor

Communication Scope

Regular, proactive, and precise on-site communication; Communication with customers, contact person and end-users

Free ATS check

Applying for this Technicien Maintenance Ascenseurs H/F role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Kone?

Real rants from real employees. Read before you apply.

Read Company Rants →