Kone
TechnicienMaintenanceAscenseursH/F
“Technicien Maintenance Ascenseurs H/F at Kone. Manage customer satisfaction through quality of service. Provide proactive and precise on-site communication”
What You'll Achieve.
Customer satisfaction through quality of service; Accuracy of e-Optimum and Customer Notification; Equipment safety and performance; End-user and site safety; Safe working environment; Execution of service visits respecting schedule and quality standards; Management of proximity stock; Service tooling, van, instruments safe, maintained and in good condition
What You'll Do.
Manage customer satisfaction through quality of service
Provide proactive and precise on-site communication
Ensure accuracy of e-Optimum and Customer Notification
Maintain excellent relationships with customers and end-users
Ensure equipment safety and performance
Manage the site environment during service operations
Identify and communicate site risks
Take immediate action on high risk identification
Identify unplanned service repairs
Ensure end-user and site safety
Ensure a safe working environment
Carry out operations according to maintenance instructions
Execute service visits respecting schedule and quality standards
Plan workload in conjunction with service supervisor
Raise sales leads to supervisor
Provide precise and timely back reporting of work done
Submit time sheets based on execution
Manage proximity stock and identify spare needs
instruments safe and maintained
Provide feedback for ongoing improvement of products
Update supervisor on all relevant information
Attend proposed training
How You'll Work.
Team & Collaboration
Collaborate with service supervisor for workload planning; Provide feedback to PCM organisation and supervisor
Communication Scope
Regular, proactive, and precise on-site communication; Communication with customers, contact person and end-users
Applying for this Technicien Maintenance Ascenseurs H/F role?
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