Breezeline

Telecommunications

Technician,CustomerandNetworkFacing

$0–0k Cumberland, Maryland, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Technician, Customer and Network Facing at Breezeline. Skills: HFC network, FTTH network, Customer service, System repair. Perform field installation and service work. Troubleshoot cable television systems”

What You'll Achieve.

Ensure quality performance of technical services; Ensure quality installation setup; Ensure quality testing; Ensure quality maintenance; Meet performance standards; Comply with FCC requirements

Industry & Context.

Telecommunications
Problems you'll solve

Troubleshooting; Repair; Problem identification

Eligibility Requirements

Work outside in weather, Work with electrical shock risk, Work with vibration, Drive company vehicle

What They're Looking For.

Must Have

5+ years experience, 5+ years experience with HFC, 5+ years experience with FTTH, 5+ years experience with RF, 5+ years experience with AC/DC, 5+ years experience with signal level meters, 5+ years experience with volt-ohm meters, 5+ years experience with leakage detectors, 5+ years experience with TDR, 5+ years experience with OTDR

Nice to Have

Experience with Remote Phy, Experience with 5-85 Mhz, Experience with Node activation, Experience with E2E testing

What You'll Do.

Perform field installation and service work

Troubleshoot cable television systems

Repair cable television systems

Maintain cable television systems

Troubleshoot internet systems

Repair internet systems

Maintain internet systems

Troubleshoot telephony systems

Repair telephony systems

Maintain telephony systems

Troubleshoot automation systems

Repair automation systems

Maintain automation systems

Perform preventative maintenance on HFC networks

Perform preventative maintenance on FTTH networks

Interpret system/network design maps

Install HFC physical plant components

Replace HFC physical plant components

Identify upstream ingress

Identify downstream ingress

Repair upstream ingress

Repair downstream ingress

Complete end-of-line network testing

Test HFC network components

Perform routine maintenance on standby power supplies

Troubleshoot standby power supplies

Update records of standby power supplies

Troubleshoot basic distribution problems

Restore system service outages

Monitor signal leakages

Repair signal leakages

Maintain tools inventory

Maintain equipment inventory

Secure assigned vehicle

Stock assigned vehicle

Assist Headend personnel with OTDR

Assist on Remote Phy projects

Assist on 5-85 Mhz projects

Assist on Node activation projects

Assist on E2E testing projects

Requisition equipment from warehouse

Requisition supplies from warehouse

Maintain company truck

Maintain other equipment

Drive company vehicle safely

Communicate with dispatch

How You'll Work.

Team & Collaboration

Work with Headend personnel; Communicate with dispatch

Full Job Description

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. ## Time Type: Regular ## Job Description : ****Customer and Network Facing Technician**** ****About Our Company**** Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We are ‘Above And Beyonders’, who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers’ lives through connected and memorable experiences. As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA). ****Why Work At Breezeline?**** As one of the country’s fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person’s unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us. Internal Values – How we act We’re proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job – they want an extraordinary life – and at Breezeline, we want to make that a reality. ****And here is how we do it.**** ****Fun:**** We laugh a lot. It makes every day brig

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