Western Digital
Computer Hardware
Technician4,Process
Neural analysis suggests this role is
optimal for entry candidates.
“Technician 4, Process at Western Digital. Skills: Process development, Process sustaining, Test operations support, Quality improvement, Software troubleshooting, Technical documentation interpretation, Failure mechanism analysis, MS Windows Software proficiency, Safety protocols knowledge, Test machine operation, Robot operation, Tester software operation, Test Cell Controller systems, Recipe setup and validation, Software propagation and version control. Support departmental objectives and dai”
What You'll Achieve.
Support departmental objectives; Improve product quality; Improve test quality triggering systems; Improve media yield without impacting HDD performance
Industry & Context.
Ability to isolate, detect, and correct process issues; Basic troubleshooting of software alarms, system errors, and configuration issues
Compliance with ISO standards, Compliance with documentation, Compliance with safety rules, Compliance with cleanroom protocols
What They're Looking For.
Must Have
Diploma or Advanced/Higher/Graduate in Engineering (Mechanical, Electrical, Electronics, Mechatronics or related field), 4-5 years’ working experience in a manufacturing environment, preferably in process development and sustaining, Familiarity with basic software troubleshooting, Ability to read and interpret technical documentation (process flow, circuit diagram), Understanding of failure mechanisms and ability to isolate, detect, and correct process issues, Proficiency in using MS Windows Software (Word, Excel, PowerPoint, Outlook) for reporting and documentation, Knowledge of safety protocols and regulations in a manufacturing environment (Lockout/Tagout, PPE usage)
Nice to Have
Experience with process trouble shooting, Exposure to statistical tools
What You'll Do.
Support departmental objectives and daily test operations
Coordinate Glide and TDS processes
including spec enhancement
and special rescreen specifications
Support continuous cost improvement initiatives related to test heads
Support continuous quality improvement initiatives especially analysis on customer returns
Drive continuous test process and quality system improvement (e. g. SMART Test
Coordinate Test Cell Controller processes
including recipe setup to meet product requirements and support engineering runs
Improve product quality through early detection
and post‑test failure analysis
Support continuous improvement of test quality triggering systems and media yield without impacting HDD performance
Ensure all test process indicators
and reaction plans are adequate and effective
and propagate new processes and new equipment into PN Test
Coordinate deployment and updates of test machine
Assist engineers with daily operational support and special projects
Ensure compliance with ISO standards
and cleanroom protocols
How You'll Work.
Team & Collaboration
Effective collaborator across production, engineering, and quality teams
Communication Scope
Ability to explain technical findings clearly to colleagues, engineers, and supervisors
Full Job Description
* Support departmental objectives and daily test operations * Coordinate Glide and TDS processes, including spec enhancement, process improvement, and special rescreen specifications * Support continuous cost improvement initiatives related to test heads * Support continuous quality improvement initiatives especially analysis on customer returns. * Drive continuous test process and quality system improvement (e.g. SMART Test, CAS) * Coordinate Test Cell Controller processes, including recipe setup to meet product requirements and support engineering runs * Improve product quality through early detection, prevention, and post‑test failure analysis * Support continuous improvement of test quality triggering systems and media yield without impacting HDD performance * Ensure all test process indicators, triggering limits, monitoring, and reaction plans are adequate and effective * Verify, control, monitor, and propagate new processes and new equipment into PN Test * Coordinate deployment and updates of test machine, robot, and tester software * Assist engineers with daily operational support and special projects * Ensure compliance with ISO standards, documentation, safety rules, and cleanroom protocols ## Qualifications * Diploma or Advanced/Higher/Graduate in Engineering (Mechanical, Electrical, Electronics, Mechatronics or related field). * 4-5 years’ working experience in a manufacturing environment, preferably in process development and sustaining. * Familiarity with basic software troubleshooting. * Ability to read and interpret technical documentation (process flow, circuit diagram) * Understanding of failure mechanisms and ability to isolate, detect, and correct process issues. * Proficiency in using MS Windows Software (Word, Excel, PowerPoint, Outlook) for reporting and documentation. * Knowledge of safety protocols and regulations in a manufacturing environment (Lockout/Tagout, PPE usage). ## Additional Information PREFERRED: * Experience with process trouble
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