Western Digital

data storage

Technician3,Process

Bayan Lepas, Penang, Malaysia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Technician 3, Process at Western Digital. Skills: test cell processes, recipe setup, product quality improvement, failure analysis, ISO standards compliance, safety protocols, operational support, continuous improvement. Support departmental objectives and daily test operations. Coordinate Glide and TDS processes, including spec enhancement, process improvement, and special rescreen specifications”

What You'll Achieve.

enhance specifications; improve quality and cost efficiency; improve product quality; continuous improvement in testing processes and quality systems; support departmental objectives; support daily testing operations; support continuous cost improvement initiatives; support continuous quality improvement initiatives; drive continuous test process and quality system improvement; improve product quality through early detection, prevention, and post‑test failure analysis; support continuous improvement of test quality triggering systems and media yield without impacting HDD performance; ensure all test process indicators, triggering limits, monitoring, and reaction plans are adequate and effective; verify, control, monitor, and propagate new processes and new equipment into PN Test; assist engineers with daily operational support and special projects

Industry & Context.

data storage
Problems you'll solve

Ability to isolate, detect, and correct process issues; Basic troubleshooting of software alarms, system errors, and configuration issues

Eligibility Requirements

cleanroom protocols

What They're Looking For.

Must Have

Diploma or Advanced/Higher/Graduate in Engineering (Mechanical, Electrical, Electronics, Mechatronics or related field)

Nice to Have

4-5 years’ working experience in a manufacturing environment, preferably in process development and sustaining, Familiarity with basic software troubleshooting, Ability to read and interpret technical documentation (process flow, circuit diagram), Understanding of failure mechanisms and ability to isolate, detect, and correct process issues, Proficiency in using MS Windows Software (Word, Excel, PowerPoint, Outlook) for reporting and documentation, Knowledge of safety protocols and regulations in a manufacturing environment (Lockout/Tagout, PPE usage), Experience with process troubleshooting, Exposure to statistical tools

What You'll Do.

Support departmental objectives and daily test operations

Coordinate Glide and TDS processes

including spec enhancement

and special rescreen specifications

Support continuous cost improvement initiatives related to test heads

Support continuous quality improvement initiatives especially analysis on customer returns

Drive continuous test process and quality system improvement (e. g. SMART Test

Coordinate Test Cell Controller processes

including recipe setup to meet product requirements and support engineering runs

Improve product quality through early detection

and post‑test failure analysis

Support continuous improvement of test quality triggering systems and media yield without impacting HDD performance

Ensure all test process indicators

and reaction plans are adequate and effective

and propagate new processes and new equipment into PN Test

Coordinate deployment and updates of test machine

Assist engineers with daily operational support and special projects

Ensure compliance with ISO standards

and cleanroom protocols

How You'll Work.

Team & Collaboration

Effective collaborator across production, engineering, and quality teams; Ability to explain technical findings clearly to colleagues, engineers, and supervisors

Communication Scope

Ability to explain technical findings clearly to colleagues, engineers, and supervisors

Full Job Description

At WD, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, WD is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, WD is fueling a brighter, smarter future. Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage. JOB SUMMARY: The job involves supporting departmental objectives and daily testing operations, coordinating various processes to enhance specifications and improve quality and cost efficiency. Responsibilities include managing test cell processes, overseeing recipe setups, and improving product quality through early detection and failure analysis. The role also requires ensuring compliance with ISO standards and safety protocols, as well as assisting engineers with operational support and special projects. Continuous improvement in testing processes and quality systems is a key focus. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Support departmental objectives and daily test operations * Coordinate Glide and TDS processes, including spec enhancement, process improvement, and special rescreen specifications * Support continuous cost improvement initiatives related to test heads * Support continuous quality improvement initiatives es

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