Western Digital

Computer Hardware

Technician3,Process

Bayan Lepas, Penang, Malaysia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Technician 3, Process at Western Digital. Skills: Process improvement, Quality improvement, Test process improvement, Test machine software, Robot software, Tester software, Test Cell Controller systems. Support departmental objectives and daily test operations. Coordinate Glide and TDS processes, including spec enhancement, process improvement, and special rescreen specifications”

What You'll Achieve.

Support departmental objectives and daily test operations; Improve product quality through early detection, prevention, and post‑test failure analysis; Support continuous improvement of test quality triggering systems and media yield without impacting HDD performance

Industry & Context.

Computer Hardware
Problems you'll solve

Understanding of failure mechanisms and ability to isolate, detect, and correct process issues; Basic troubleshooting of software alarms, system errors, and configuration issues

Eligibility Requirements

Compliance with ISO standards, documentation, safety rules, and cleanroom protocols

What They're Looking For.

Must Have

4-5 years’ working experience in a manufacturing environment, preferably in process development and sustaining, Familiarity with basic software troubleshooting, Ability to read and interpret technical documentation (process flow, circuit diagram), Understanding of failure mechanisms and ability to isolate, detect, and correct process issues, Proficiency in using MS Windows Software (Word, Excel, PowerPoint, Outlook) for reporting and documentation, Knowledge of safety protocols and regulations in a manufacturing environment (Lockout/Tagout, PPE usage)

Nice to Have

Experience with process trouble shooting, Exposure to statistical tools

What You'll Do.

Support departmental objectives and daily test operations

Coordinate Glide and TDS processes

including spec enhancement

and special rescreen specifications

Support continuous cost improvement initiatives related to test heads

Support continuous quality improvement initiatives especially analysis on customer returns

Drive continuous test process and quality system improvement (e. g. SMART Test

Coordinate Test Cell Controller processes

including recipe setup to meet product requirements and support engineering runs

Improve product quality through early detection

and post‑test failure analysis

Support continuous improvement of test quality triggering systems and media yield without impacting HDD performance

Ensure all test process indicators

and reaction plans are adequate and effective

and propagate new processes and new equipment into PN Test

Coordinate deployment and updates of test machine

Assist engineers with daily operational support and special projects

Ensure compliance with ISO standards

and cleanroom protocols

How You'll Work.

Team & Collaboration

Ability to explain technical findings clearly to colleagues, engineers, and supervisors; Effective collaborator across production, engineering, and quality teams

Communication Scope

Ability to explain technical findings clearly to colleagues, engineers, and supervisors

Full Job Description

* Support departmental objectives and daily test operations * Coordinate Glide and TDS processes, including spec enhancement, process improvement, and special rescreen specifications * Support continuous cost improvement initiatives related to test heads * Support continuous quality improvement initiatives especially analysis on customer returns. * Drive continuous test process and quality system improvement (e.g. SMART Test, CAS) * Coordinate Test Cell Controller processes, including recipe setup to meet product requirements and support engineering runs * Improve product quality through early detection, prevention, and post‑test failure analysis * Support continuous improvement of test quality triggering systems and media yield without impacting HDD performance * Ensure all test process indicators, triggering limits, monitoring, and reaction plans are adequate and effective * Verify, control, monitor, and propagate new processes and new equipment into PN Test * Coordinate deployment and updates of test machine, robot, and tester software * Assist engineers with daily operational support and special projects * Ensure compliance with ISO standards, documentation, safety rules, and cleanroom protocols ## Qualifications * Diploma or Advanced/Higher/Graduate in Engineering (Mechanical, Electrical, Electronics, Mechatronics or related field). * 4-5 years’ working experience in a manufacturing environment, preferably in process development and sustaining. * Familiarity with basic software troubleshooting. * Ability to read and interpret technical documentation (process flow, circuit diagram) * Understanding of failure mechanisms and ability to isolate, detect, and correct process issues. * Proficiency in using MS Windows Software (Word, Excel, PowerPoint, Outlook) for reporting and documentation. * Knowledge of safety protocols and regulations in a manufacturing environment (Lockout/Tagout, PPE usage). ## Additional Information PREFERRED: * Experience with process trouble

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