TechnicalWriter-Internship

## Description Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation. At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion. As a Technical Writer Intern, you will gather information from the product management and development teams to create clear, concise reference and user guide documentation for network administrators and other users. This involves collaboration with the development teams, the Technical Writing team, as well as other members of the BlueCat family. You’ll need to be someone who can take charge, meet deadlines, and isn’t afraid to try new forms of media for the developed documentation.   This is a paid internship that will last 12 months, with 6-month probation.   Responsibilities ·       Determine the needs of end users of technical documentation; ·       Talk with Product Managers and Product Developers, and study early product builds; ·       Work with UX designers and product developers to ensure that UI text (field labels, error messages, etc.) are mean