Industrial Electric Manufacturing
Electrical Distribution Systems
TechnicalWriter
Neural analysis suggests this role is
optimal for Mid candidates.
“Technical Writer at Industrial Electric Manufacturing. Skills: technical training curriculum development, instructor-led training delivery, technical documentation creation, power distribution equipment knowledge, electrical safety principles. Develop, maintain, and deliver technical training curricula for medium and low voltage OEM products. Conduct instructor-led classroom, virtual, and on-site training sessions”
What You'll Achieve.
elevate product knowledge and field competency across internal teams, channel partners, and customers; ensuring safe, compliant, and effective application of IEM solutions; driving continuous improvement of content and delivery methods
Industry & Context.
On-site and field-based role with a mix of classroom, factory floor, and customer-site hybrid arrangements may be considered depending on business needs., Travel up to to IEM facilities, customer locations, and partner sites to deliver training., Ability to stand for extended periods while delivering training or conducting hands-on equipment demonstrations., Occasional lifting, carrying, and moving of training materials, tools, and components (up to lbs) in office and manufacturing environments., Willingness to use appropriate PPE and work near energized or de-energized electrical equipment in accordance with safety procedures.
What They're Looking For.
Must Have
Bachelor's degree in electrical engineering, Engineering Technology, or a related or equivalent hands-on experience in power distribution, switchgear, or electrical systems., 5+ years of experience in medium and/or low voltage equipment, field service, applications engineering, or technical training in an OEM, EPC, or industrial environment., understanding of power distribution equipment (switchgear, switchboards, panelboards, MCCs, breakers, relays) and basic power system concepts (protection, coordination, grounding)., Demonstrated experience designing and delivering technical training, with the ability to adapt content for technicians, engineers, and non-technical stakeholders., Excellent communication, facilitation, and presentation skills, with a focus on clarity, engagement, and safety., Proficiency with common training tools and productivity software (e.g., PowerPoint, LMS platforms, virtual meeting tools).
Nice to Have
Experience in OEM manufacturing or data center/utility/industrial, relevant certifications (e.g., NETA, NICET, or similar) are a plus.
What You'll Do.
and deliver technical training curricula for medium and low voltage OEM products
Conduct instructor-led classroom
and on-site training sessions
Create training materials including slide decks
participant workbooks
Partner with engineering
and service teams to ensure training content reflects current designs
and application best practices
Assess training needs by collaborating with operations
and customers and translating identified gaps into structured training solutions
Evaluate training effectiveness through quizzes
skills demonstrations
and field performance metrics
Support onboarding programs for new hires in engineering
and sales with role-specific technical training modules
Maintain accurate training records (attendance
certifications) and support development of competency frameworks for technical roles
Ensure all training emphasizes electrical safety
applicable codes and standards (e.g.
and IEM-specific procedures and quality expectations
Assist with creation of customer-facing technical documentation and knowledge base articles
How You'll Work.
Team & Collaboration
Collaborates closely with engineering and service teams; Partner with engineering, product management, and service teams; Assess training needs by collaborating with operations, field service, sales, and customers; Frequent interaction with cross-functional teams including engineering, manufacturing, quality, sales, and field service
Communication Scope
Excellent communication, facilitation, and presentation skills; focus on clarity, engagement, and safety
Full Job Description
At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets. Position summary The Technical Writer will design, develop, and deliver technical training programs for IEM’s medium and low voltage OEM products, including switchgear, switchboards, panelboards, and related power distribution equipment. This role exists to elevate product knowledge and field competency across internal teams, channel partners, and customers, ensuring safe, compliant, and effective application of IEM solutions in support of IEM’s commitment to powering what is next. Ideal candidate profile The ideal candidate is a hands-on educator with strong power systems knowledge who enjoys translating complex electrical concepts into clear, practical training for diverse audiences. This person thrives in fast-paced manufacturing and project environments, collaborates closely with engineering and service teams, and is comfortable training in classrooms, at customer sites, and on the factory floor. Key responsibilities Develop, maintain, and deliver technical training curricula for medium and low voltage OEM products (e.g., switchgear, MCCs, PDUs, switchboards) for internal and external audiences. Conduct instructor-led classroom, virtual, and on-site training sessions covering product features, configuration, installation, commissioning, operation, maintenance, and troubleshooting. Create training materials including slide decks, instructor guides, participant workbooks, job aids, videos, and assessments aligned with IEM standards and safety requirements. Partner with engineering, product management, and service teams to
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