Motorola Solutions

Public Safety

TechnicalTrainer

$60–80k Pennsylvania, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Experienced candidates.

The Brief

“Technical Trainer at Motorola Solutions. Skills: Technical training, Mobile Video technologies, Public Safety. Deliver classroom technical training. Deliver in-person and virtual training”

What You'll Achieve.

Improve the customer experience; Meaningfully impact the company's success; Meet or exceed business objectives

Industry & Context.

Public Safety
Eligibility Requirements

Up to 75% travel, Domestic and occasional international travel, Working in high security areas, Successfully passing a more stringent fingerprint background check

What They're Looking For.

Must Have

High school diploma or equivalent, 1+ years of technical training, public safety, government or military experience, Must be able to obtain background clearance as required by government customer

Nice to Have

4+ years of prior Information Technology (IT) and/or training experience, 1+ years of law enforcement/public safety experience, 1+ years of body camera and/or in-car camera (Mobile Video) experience

What You'll Do.

Deliver classroom technical training

Deliver in-person and virtual training

Facilitate training classes

Teach and instruct customers

Present training using methods

Compile training and technical documents

Measure knowledge transfer

Monitor customer satisfaction

Interact and build relationships

Collaborate with cross functional groups

Ensure timely updates to curricula

Demonstrate training effectiveness

How You'll Work.

Team & Collaboration

Enable cross functional teams; Collaborate with cross functional groups; Build relationships with product teams

Communication Scope

Communication skills; Interpersonal skills

Process & Methodology

Project management

Full Job Description

## **Company Overview** At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. ## **Department Overview** At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security. ## Job Description We are looking for a dynamic individual with a combination of traits to conduct hands-on learning classroom instruction for mobile video technologies. In this role you will be responsible for supporting on-going technical/end-user training activities within Worldwide Education, with added focus on the user experience, customer workflows, and quality of the training. This ideal candidate should have a good blend of initiative, instructional experience, technical background, and adaptability to effectively tailor and enhance the customer education experience for varying student levels, from end users to technicians to system administrators in the Public Safety environment. The ideal candidate will be effective at facilitating training classes in-person and virtually using customer product hardware, software and applications, documen

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