NetDocuments
Tech / AI / Software
TechnicalTrainer(AI-LegalTech)
Neural analysis suggests this role is
optimal for Mid candidates.
“Technical Trainer (AI - Legal Tech) at NetDocuments. Skills: Technical Trainer, AI, Legal Tech, Partner Enablement, Curriculum Development, AI Capabilities, Legal Workflows. Deliver comprehensive product and implementation program training to NetDocuments Global Channel Partners, with a growing emphasis on AI capabilities and legal-specific workflows. Facilitate multi-day training programs (virtual and onsite) across global time zones with legal-industry contextual examples”
What You'll Achieve.
Support strategic business outcomes, including Net Revenue Retention (NRR), Gross Revenue Retention (GRR), and training delivery KPIs
Industry & Context.
What They're Looking For.
Must Have
3+ years of proven experience as a technical trainer or in a technical enablement role, presentation skills and comfort with delivering training to diverse audiences, including legal professionals, Familiarity with modern learning tools and training techniques, including the use of LMS platforms, video modules, and performance-based assessment, Experience with enterprise cloud applications and understanding of implementation challenges in the legal sector, Awareness of AI tools in legal tech (e.g., document summarization, smart search, clause extraction, redlining automation), and enthusiasm for staying up to date with their use in real-world legal scenarios, Ability to work independently in a fast-paced, ever-evolving SaaS environment
Nice to Have
Direct experience working in, consulting for, or training legal professionals (law firms, legal ops, or corporate legal teams), Familiarity with legal practice management systems, document lifecycle management, or AI applications in legal services, Knowledge of AI capabilities in document management systems and a passion for demystifying them for learners
What You'll Do.
Deliver comprehensive product and implementation program training to NetDocuments Global Channel Partners
with a growing emphasis on AI capabilities and legal-specific workflows
Facilitate multi-day training programs (virtual and onsite) across global time zones with legal-industry contextual examples
Collaborate with the Partner Enablement team to design and continuously improve course materials that incorporate AI features
legal-specific workflows
Ensure follow-through and program completion with personalized support
and learning journeys
Stay current on NetDocuments AI functionality
emerging legal technology trends
and legal use cases to keep training highly relevant and practical
Act as a liaison for customers
coordinating across internal teams to resolve issues
representing customer needs
and ensuring aligned support throughout the implementation process
Present confidently to customers and internal stakeholders in meetings
How You'll Work.
Team & Collaboration
Collaborate with the Partner Enablement team to design and continuously improve course materials; coordinating across internal teams to resolve issues
Communication Scope
Present confidently to customers and internal stakeholders in meetings, project updates, and briefings
Full Job Description
NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review. NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters. NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team. At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America. Other recent awards include: Five-time winner (2025, 2024, 2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune Four-time winner (2025, 2023, 2022, 2021) Best Companies to Work for by Utah Business magazine Three-time winner (2025, 2023, 2022) Top Workplace Employee Appreciation and Employee Well-Being Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits Two-time winner (2024, 2023) National Top Workplaces Two-time winner (2024, 2023) Top Workplace Innovation 2025 Remote Work 2024 Technology Industry NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work
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