Hirsch
Technology
TechnicalSupportSpecialistTierII(Video)
“Technical Support Specialist - Tier II (Video) at Hirsch. Skills: Video support, Technical support. Deliver physical access. Deliver video solutions”
Industry & Context.
Problem solving; Root cause analysis
What They're Looking For.
Must Have
Basic Video Product knowledge, Entry level networking concepts, Basic knowledge of Domains, Basic knowledge of servers, Basic knowledge of clients, Experience with virtualization technology, Basic Product knowledge, Understanding of Operating Systems
Nice to Have
VM Ware experience, Microsoft Virtual Server experience
What You'll Do.
Deliver physical access
Deliver video solutions
Deliver credential solutions
Provide customer service
Communicate with departments
How You'll Work.
Team & Collaboration
Technical Services team; Sales Engineers; Software Engineers; Technicians; Internal departments
Communication Scope
Technical writing
Applying for this Technical Support Specialist - Tier II (Video) role?
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