OPTIMUS ENERGY
Renewables & Environment
TechnicalSupportSpecialist
“Technical Support Specialist at OPTIMUS ENERGY. Skills: Technical support, Problem solving, Connectivity troubleshooting. Provide technical support to customers. Guide customers to restore faults”
Industry & Context.
Analytical thinking and problem-solving ability
What They're Looking For.
Must Have
University degree in a Positive Direction, Up to 2 years of previous work experience, Very good knowledge of English language (written and spoken), Very good knowledge of Office 365 applications
What You'll Do.
Provide technical support to customers
Guide customers to restore faults
Manage and monitor system operations
Analyze technical requests
Diagnose and resolve connectivity issues
How You'll Work.
Team & Collaboration
Collaborate with other technical and non-technical teams
Communication Scope
Very good communication skills
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