Destinus
defense
TechnicalSupportSpecialist
“Technical Support Specialist at Destinus. Skills: Technical Support, IT infrastructure management, User support, Hardware and software troubleshooting, Network configuration, System administration. Providing support to users both online and offline for corporate hardware and software issues. Performing initial diagnostics when hardware or software problems occur.”
What You'll Achieve.
keeps our teams connected, equipped, and running smoothly.; ensures everything functions reliably so the team can move fast without friction.; ensure everything runs smoothly.; ensure that local IT infrastructure is stable secure and up to date.; making technology feel effortless for everyone who depends on it.
Industry & Context.
natural problem solver; translate issues into quick solutions
What They're Looking For.
Must Have
3+ years of experience in a technical role required with a wide range of responsibilities., Proficiency in Linux and its installation and administration., Configuration and use of virtualization of computing resources., Experience in configuring and supporting engineering software (CAD, PLM, CFD, etc. )., Knowledge and management of Microsoft 365 & Active directory (users, groups, etc. )., Setting up network equipment including switches, firewalls., Organization of work with remote users (remote work and support tools, communication)., Fluency in English.
What You'll Do.
Providing support to users both online and offline for corporate hardware and software issues
Performing initial diagnostics when hardware or software problems occur.
Restoring devices and systems to working order
except for complex or major repairs.
Setting up new computers (laptops and desktops) for users
Installing and connecting office equipment like printers and scanners to the office computer networks.
configuring network equipment to ensure everything runs smoothly.
Handling the transfer of faulty equipment for repairs and confirming it's back in working condition afterward.
Assisting with the purchase of necessary equipment by helping to define requirements and accepting deliveries.
Managing user accounts within our information systems.
Setting up user access permissions for the company's IT resources.
Keeping an eye on equipment performance
and user activity to ensure everything runs smoothly.
Creating user guides to help staff effectively use equipment and software.
How You'll Work.
Team & Collaboration
support users in the operation of corporate information systems; ensures everything functions reliably so the team can move fast without friction; support users both online and offline for corporate hardware and software issues; Setting up new computers (laptops and desktops) for users; Installing and connecting office equipment like printers and scanners to the office computer networks.; Assisting with the purchase of necessary equipment by helping to define requirements and accepting deliveries.; Creating user guides to help staff effectively use equipment and software.
Communication Scope
communicate clearly
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