TechnicalSupportSpecialist

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.​ As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. **About the Job** As a Technical Support Specialist, you will be the highest level of technical support for our global Sales Companies, Key Channel Partners, and customers, helping solve complex technical challenges related to pumps, valves, cleaning, and mixing equipment within the food, dairy, personal care, and pharma industries. In this highly dynamic role, you will combine hands-on troubleshooting, customer interaction, and technical expertise while collaborating closely with colleagues across R&D, Production, Product Management, and Supply Chain to deliver fast, high-quality support and drive continuous improvement. **Your main responsibilities** * Troubleshoot complex technical issues remotely and onsite for customers worldwide * Handle advanced technical queries and support claim resolution activities * Support selection, sizing, and configuration of engineered products using technical tools * Participate in customer meetings and provide specialist-level technical guidance * Coordinate closely with R&D, Production, Product Management, Distribution Centers, and internal support teams * Build strong internal and external networks to ensure efficient problem-solving and customer support * Contribute to continuous improvements and knowledge sharing across the organization At Alfa Laval, we embrace a hybrid work model, providing you the f