TechnicalSupportRepresentative

**Why join us?** **** We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to [_express themselves, connect with the world, and live richer lives_](https://www.tobiidynavox.com/pages/success-stories). At Tobii Dynavox, you can grow your career within [_a dynamic, global company_](https://www.tobiidynavox.com/pages/about-us) that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed. As a member of our team, you’ll have the power to make it happen. You’ll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers’ lives. **About the role** As a Technical Support Representative, you will join our multilingual Technical Support team to whom users, professionals and partners turn to when in need of help. In this experience, you will be the voice of Tobii Dynavox to our users and partners in primarily Germany and deliver high-quality technical support, while gaining in-depth knowledge of our diverse portfolio of products. While your previous work experience is important, we also value finding a strong cultural fit. You don't need to be an IT expert, however, we greatly appreciate your curiosity and interest in technology, and your familiarity with using both Windows and Apple products. If you enjoy helping people and solving problems through collaboration and technology, you can contribute significantly and thrive in this role! **Please note:** This is a full-time, permanent and **onsite** role at our office in **Stockholm, Östermalm**. Our working hours are **8am-5pm** from Monday to Friday. **In this role, you will:****** * Assist customers, partners, and internal colleagues with any technical inquiries and supporting r