Company
HVAC
TechnicalSupportandTrainingEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Support and Training Engineer. Skills: Technical support, Training, Solution design. Provide technical support for real estate projects. Provide technical support for residential water chillers”
What You'll Achieve.
Enhance channel solution design capabilities; Enhance project implementation capabilities; Enhance customer communication capabilities; Enhance sales conversion capabilities; Achieve product technology and market sales integration
Industry & Context.
Excellent problem-solving skills
Adapt to national periodic business travel, Support regional projects and training activities
What They're Looking For.
Must Have
Bachelor's degree, 3+ years HVAC industry experience, Familiarity with residential water chiller product systems, Familiarity with project applications, Familiarity with solutions, Experience with residential water chiller, Experience with technology housing projects, Experience with technical support, Experience with solution design, Experience with sales support, Experience as a training instructor, Ability to translate complex technology, Ability to translate into sales and channel content, Ability to translate into sales talk, Excellent communication skills, Excellent presentation skills, Excellent on-site control skills, Excellent problem-solving skills, Excellent course development skills, Ability to adapt to national periodic business travel, Ability to support regional projects, Ability to support training activities
Nice to Have
Experience with residential water chiller, Experience with technology housing projects, Experience with technical support, Experience with solution design, Experience with sales support, Experience as a training instructor
What You'll Do.
Provide technical support for real estate projects
Provide technical support for residential water chillers
Provide technical support for technology housing projects
Assist in solution design
Assist in bid preparation
Conduct technical presentations
Support promotional events
Liaise with project owners
Liaise with design institutes
Answer technical questions
Coordinate technical communication
Assist in building training system
Create standardized training materials
Iterate training materials with new product launches
Iterate training materials with market strategies
Conduct specialized training for internal sales
Conduct specialized training on product knowledge
Conduct specialized training on solution design
Conduct specialized training on competitive analysis
Conduct specialized training on sales talk
Organize specialized technical enablement training for dealers
Organize specialized training on new products
Organize specialized training on solutions
Organize specialized training on scenario applications
How You'll Work.
Team & Collaboration
Collaborate with internal sales teams; Collaborate with dealers; Collaborate with partners; Collaborate with project owners; Collaborate with design institutes
Communication Scope
Excellent communication skills; Excellent presentation skills; Technical communication
Full Job Description
**岗位概述** 面向户式水机中央空调业务，负责房产项目、零售渠道的技术支持。 对内部销售团队、经销商及合作伙伴开展产品与应用技术培训； 通过专业技术赋能与体系化培训，提升渠道方案设计、项目落地、客户沟通及销售转化能力，打通产品技术与市场销售的落地闭环。 **岗位职责** * 负责含科技住宅在内的房产项目技术支持，含方案设计、标书制作支持、技术宣讲、推广会支持。 * 对接项目甲方、设计院，完成技术答疑、方案讲解、技术沟通协调。 * 负责协助搭建培训体系，制作标准化培训课件，与新品上市、市场策略同步迭代。 * 面向内部销售，开展产品知识、方案设计、竞品分析、销售话术等专项培训。 * 针对经销商，组织新品、方案、场景化应用等专项技术赋能培训。 **任职要求** * 本科及以上学历，3年以上暖通空调行业经验，熟悉户式水机产品系统设计、项目应用与方案。 * 具备户式水机含科技住宅在内的房产项目技术支持、方案设计或销售支持经验者优先。 * 有培训讲师相关经验优先，能将复杂技术转化为销售与渠道易懂的内容与话术。 * 优秀的沟通表达、现场把控、问题解决与课程开发能力。 * 能适应全国周期性出差，支持区域项目与培训活动。
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