TechnicalSupportAnalyst4(ShortTerm)

**Job Title** : Technical Support Analyst 4 (Short Term) **Work Type** : Hybrid **Location** : Petersburg, VA **Start Date** : 07/01/2026 **End Date** : 10/01/2026 **Industry Category** : Information Technology **Employment Type** : Contract **Compensation** : $20 – $40 per hour **Requisition ID** : 803055 **Overview** We are seeking a Technical Support Analyst to provide regional IT service support and assist with PC Refresh initiatives throughout the Commonwealth. This role serves as a key liaison between assigned regional users and the Office of Information Management’s IT Operations Center, ensuring technology needs are communicated, supported, and resolved efficiently. **Application** Applications will be reviewed on a rolling basis until the position is filled. Maximum vendor submittals: 2 candidates per opening. Candidates must physically reside within the United States for the duration of the assignment. **Job Description** The Technical Support Analyst will support regional technology operations while assisting with large-scale PC Refresh activities. Reporting to the IT Operations Center, this position is responsible for coordinating refresh appointments, imaging and deploying devices, transferring user data, installing applications, troubleshooting hardware and software issues, and supporting end users across the assigned region. The successful candidate will independently manage workload priorities, coordinate directly with users, and serve as a trusted technology resource for regional staff while ensuring alignment with agency policies and operational goals. **Responsibilities** **Technical Support & PC Refresh** * Schedule and coordinate PC refresh appointments with end users across the assigned region. * Image, configure, deploy, and troubleshoot desktop and laptop systems. * Transfer user data and install required applications during device deployments. * Perform hardware setup, configuration, maintenance, and troubleshooting activities. * Diagnose an