LVT

intelligent site technology

TechnicalSuccessManager

$125–175k ~AI est. American Fork, Utah, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Technical Success Manager at LVT. Skills: Technical onboarding, System configuration, Troubleshooting. Own technical configuration. Own remote setup”

Industry & Context.

intelligent site technology
Problems you'll solve

Critical thinking; Analytical skills; Methodical approach; Diagnosing issues

Eligibility Requirements

Pass drug screening, Pass background check, Pass federal background check, Pass fingerprinting

What They're Looking For.

Must Have

5 or more years of hands-on technical support, 5 or more years of system configuration, 5 or more years of technical project management experience

Nice to Have

Camera analytics experience, IP camera systems configuration, Edge video analytics configuration, VMS platforms configuration

What You'll Do.

Own technical configuration

Adjust IP camera analytics

Adjust core software settings

Fine-tune system configurations

Synthesize data into reports

Articulate system wins

Articulate captured incidents

Monitor centralized dashboards

Act as technical advisor

Conduct recurring syncs

Ensure platform meets goals

Ensure units meet goals

Diagnose customer requests

Troubleshoot hardware

Troubleshoot software networking

Troubleshoot system-level bugs

Leverage internal data streams

Create actionable analyses

Improve speed of problem-solving

Partner with Field Engineering

Translate trial feedback

How You'll Work.

Team & Collaboration

Cross-functional collaboration; Partner with Sales; Partner with Product; Partner with Field Engineering

Communication Scope

Translate technical configurations; Translate network settings; Translate AI capabilities; Value-driven language

Full Job Description

ABOUT LVT LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it. We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it. A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025. Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024. Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025. ABOUT THIS ROLE LVT is looking for a Technical Success Manager to champion our customers' technical onboarding and drive successful product trials. Acting as a crucial technical resource, you will partner directly with prospective enterprise clients to configure, optimize, and validate LVT solutions against their specific operational needs. You are an individual contributor who thrives at the intersection of client relationship management and hands-on system configuration, turning complex hardware and cloud settings into clear, successful

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