Tec D A Td Synnex
TechnicalSpecialist(NetworkSecurity)
Neural analysis suggests this role is
optimal for Mid candidates.
“Technical Specialist (Network Security) at Tec D A Td Synnex. Provide technical implementation plan. Provide installation service Statement of Work”
What You'll Achieve.
Achieving overall Singapore business financial targets
Industry & Context.
Problem solving
What They're Looking For.
Must Have
2 to 5 Years of relevant work experience, High School Graduate with Engineering or Information Technology field of study, Post-Sales implementation certifications for engineers, Able to execute instructions and to request clarification when needed, Able to use a 10-key quickly and accurately, Possesses basic clerical and data entry skills, Able to perform basic mathematical calculations, Able to recognize and attend to important details with accuracy and efficiency, Able to communicate clearly and convey necessary information, Able to converse and write effectively in English, Able to interact effectively with all levels of management, Possesses multi-cultural interpersonal skills, Possesses organizational and time management skills, driving tasks to completion, Able to constructively work under stress and pressure when faced with high workloads and deadlines, Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities, Able to work independently with minimum supervision, Able to maintain confidentiality of sensitive information, Able to build solid, effective working relationships with others, Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others, Able to quickly learn new systems and technology
Nice to Have
Preferred experience in F5/Citrix/A10 and security solution related
What You'll Do.
Provide technical implementation plan
Provide installation service Statement of Work
Provide configuration design expertise
Undergo technical trainings
Obtain technical certifications
Carry out technology support services
Carry out professional support services
Carry out maintenance support services
Perform technical demonstration
Perform product Proof of Concept (PoC)
Determine services scope
Provide Bill of Material (BoM)
Calculate man-day effort
Prepare services quotation
How You'll Work.
Team & Collaboration
Work with internal and external engineers; Interact effectively with all levels of management; Build solid, effective working relationships with others; Be sensitive to the needs, concerns, and feelings of others
Communication Scope
Communicate clearly; Convey necessary information; Converse and write effectively in English
Process & Methodology
Coordination of turnkey and largescale projects, Managing escalations on projects and tasks
Full Job Description
## **Job Purpose:** The Senior Systems Engineer is responsible to provide overall coordination of turnkey and largescale projects that involves multiple internal and external engineers in technology services (installation services that is attached to a new line card product sale), solutions implementation (bespoke tailor made implementation services comprising of multiple products) and maintenance support services (remedial and preventive maintenance services). The existence of this position is strategic and to differentiate the Company as a Value Added Distributor for our business partners. This position is accountable in providing successful turnkey and largescale IT implementation to our customers. This role contributes into achieving overall Singapore business financial targets. ## **Responsibilities:** * Provides technical implementation plan, installation service Statement of Work and configuration design expertise to customers and presales on specified product line(s). Uses independent judgement and discretion in preparing these deliverables. No second-level review occurs. * Provides quotation, coordination, solution validation, problem solving and managing escalations with both internal and external System Engineers on projects and tasks in largescale implementations. * Undergo technical trainings and obtain technical certifications that are required by product line cards or inline with management objectives * Carrying out the technology, professional and maintenance support services as per scope/SOW within the stipulated duration/ timeline with minimal or no revisits/reworks * Perform technical demonstration or product Proof of Concept (PoC) and conduct trainings * Determine the required services scope based on requirements or provide Bill of Material (BoM), calculate the required man-day effort required in the delivering the service and prepare the services quotation ## **Knowledge, Skills and Experience:** * 2 to 5 Years of relevant work experience. * Hig
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