TechnicalSpecialist-GeneralInsuranceClaims

## Company: Marsh ## ## Description: **Technical Specialist - General Insurance Claims** **Claims Operations (Supporting Hong Kong)** * Processing General Insurance (Non-Motor) Claims include verifying claim documentation, evaluating claim eligibility, determining coverage parameters, and calculating appropriate claim settlements. * The ultimate objective is to facilitate a streamlined and accurate claims handling process, ensuring prompt and equitable resolutions for a diverse range of non-motor insurance policies in Hong Kong. **_We will count on you to:_** * Interpret policy wording and exclusions, and apply indemnity principles accurately. * Verify computed claim settlements and confirm reimbursements from insurers are correct. * Monitor unsettled claims and chase outstanding information or actions from insurers and clients. * Coordinate with internal and external stakeholders to ensure timely execution of tasks. * Demonstrate strong interpersonal and presentation skills relevant to claims management. * Produce monthly claims statistics and maintain up-to-date claims documentation and records. * Identify process or operational issues within the team or with clients and propose practical solutions. * Contribute to projects and initiatives that improve departmental efficiency and productivity. **_What you need to have:_** * At least a **Bachelor’s degree in any field** * **Ability to read and write Chinese**. * **Minimum 7 years working experience in General Insurance claims** * Good work ethics with high level of integrity, **detailed oriented, compliant and process driven** ** _What makes you stand out:_** * **Have experience in handling Property or Liability Claims processing** * **Experienced in training juniors** in technical claims processing * Willing to learn and take on new challenges * Excellent coordination skills and ability to work with multiple stakeholder * Ability to understand and read Traditional Chinese ** _Why join our team:_** * We help you be