Rolls-Royce Solutions Benelux
Energy
TechnicalSpecialist–DataCenters
Neural analysis suggests this role is
optimal for Mid candidates.
“Technical Specialist – Data Centers at Rolls-Royce Solutions Benelux. Skills: Technical Specialist, Data Centers, preventive and corrective maintenance, service tickets management, technical support. organization and coordination of the after-sales activities for our Data Center Sites in Benelux. Managing service tickets from start to finish”
Industry & Context.
solve issues of assigned tickets by coordinating the required knowledge and resources to find the best solution
Site work, site visits
What They're Looking For.
Must Have
Bachelor degree (HBO) thinking level or equivalent in a technical, Minimum of 5 years of work experience in the technical sector, preferably with Site work, Knowledge of generator sets or engines in general and cogeneration systems, Minimum computer knowledge required: system, Word, Excel, SAP programs, Dutch (min. B1 level), English (min. B1 level)
Nice to Have
VCA and other safety/technical certificates
What You'll Do.
organization and coordination of the after-sales activities for our Data Center Sites in Benelux
Managing service tickets from start to finish
The operational management of maintenance contracts
After-sales support for the preparation of quotations
Provide technical support to the field service (remotely and through site visits)
How You'll Work.
Team & Collaboration
communicate with all levels of support to find the required knowledge and skills in the team
Communication Scope
Communication skills with different stakeholders and levels
Full Job Description
# **Job Description** **Shape the Future of Energy** Rolls-Royce Solutions Benelux is a subsidiary of Rolls-Royce Power Systems, a division of Rolls-Royce plc. We provide pioneering, integrated solutions for the marine and infrastructure sectors and focus on digitalization and electrification, playing an innovative key role at the forefront of the energy transition. Our core business is supplying and maintaining diesel and gas engines and power systems for shipping, energy generation, construction, rail and data centers applications within the Benelux. For our Benelux Sales & Service Center in Dordrecht, The Netherlands, we are looking for a: **Technical Specialist – Data Centers (m/f)** Business Unit: Powergen _(Fulltime | 40 hours)_ The Technical Specialist is the practical point of contact for customers for preventive and corrective maintenance specifically for our Data Center Sites. You solve issues of assigned tickets by coordinating the required knowledge and resources to find the best solution and communicate with all levels of support to find the required knowledge and skills in the team. You will report to the Head of Service. **_Key Responsibilities:_** * The organization and coordination of the after-sales activities for our Data Center Sites in Benelux * Managing service tickets from start to finish * The operational management of maintenance contracts * After-sales support for the preparation of quotations * Provide technical support to the field service (remotely and through site visits) **_Your Competences:_** * Communication skills with different stakeholders and levels * Proactive attitude towards safety, quality and continuous improvement. * Ability to work both independently and as part of a team. * Good organizational and time management skills. **_Your Profile:_** **Education** * Bachelor degree (HBO) thinking level or equivalent in a technical direction; * VCA and other safety/technical certificates (if not, we will certify you) **Knowledge/Exp
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