TechnicalSolutionsStrategist

**ABOUT THIS POSITION** The Technical Solutions Strategist role will act as the primary client contact for Waystar solution-specific set-up and design issues during the implementation stage. The successful candidate will be comfortable in front of some of the most successful Health System and Hospital organizations in the U.S. **WHAT YOU 'LL DO** * Subject Matter Expert assigned to Waystar revenue cycle implementations - ensuring the contracted deliverables are delivered in compliance with contractual terms, aligned with Waystar processes and drives a high level of client satisfaction. Ability to manage and meet deadlines. * Establishes trusted relationships with the client project team, key influencers/stakeholders and client executive leadership. * Clearly communicates challenges/shortcomings/issues to customers by assessing causes and implications, recommending solutions and costs, and encouraging shared problem solving. * Assesses problem causes and implications; recommends solutions and costs, and encourages shared problem solving. * Develops and communicates a clear vision of customer success and regularly reports out on the status to all key stakeholders **WHAT YOU 'LL NEED** * 5+ years working in the healthcare revenue cycle * Proven leadership and issue resolution abilities * Strong software/technology acumen and understanding, including basic database principles, data exchange formats, etc. * Strong process orientation, problem solving & troubleshooting skills, and a firm commitment to quality * HIPAA regulation knowledge * Healthcare terminology * Proficient with Microsoft Office Suite * Good written and oral communication skills; team player * Experience with EDI and/or healthcare transactions desired * Ability to travel up to 20% **Preferred Knowledge** * Experience with Epic or Cerner EMR * Payer Benefit Plans * Payer / Hospital Contracts * Healthcare code sets * Obtaining prior authorizations from payer sites **ABOUT WAYSTAR** Through a smart platform