LivaNova
Healthcare
TechnicalServicesSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“Technical Services Specialist at LivaNova. Skills: HL7 expertise, Mirth Connect, healthcare interfaces. Leverage HL7 expertise to define, design, and create programs, templates, and processes supporting the deployment of current and future LivaNova perfusion data‑management products. Apply advanced analytical, technical, and conceptual skills to develop system solutions for healthcare interface processing”
What You'll Achieve.
changing the trajectory of lives for a new day; create ingenious solutions that ignite patient turnarounds; aspire to alter the course of lives; improving the lives of patients and their families
Industry & Context.
Apply advanced analytical, technical, and conceptual skills to develop system solutions; Contribute to investigations of recurring technical problems and repair‑related complaints, identifying root causes and recommending solutions; Identify and resolve system and procedural issues promptly
Willingness to travel internationally (25%+ of total working time)
What They're Looking For.
Must Have
3+ years of experience in Healthcare IT, HL7 Interfaces, Extensive experience in IT within a hospital environment and/or the medical device industry, including hands‑on work with healthcare interfaces, Deep expertise in HL7 standards (HL7 v2. x a HL7 v3/FHIR beneficial), including message structures, segment logic, triggers, data types, and interface troubleshooting, Hands‑on experience with Mirth Connect (NextGen Connect), including configuring channels, transformers, filters, scripts, destinations, database connectors, and monitoring interface performance, Working knowledge of JavaScript for interface customization and data transformation tasks, Solid understanding of networking fundamentals and system integration concepts, including TCP/IP and API‑based communication, Demonstrated ability to quickly identify and resolve system or procedural issues, ensuring clear communication with management and affected customers, Strict adherence to standard operating procedures and regulatory requirements, Effective team player with the ability to work independently when required, Enthusiastic, communicative personality with interpersonal skills and a positive team spirit
Nice to Have
HL7 v3/FHIR beneficial, High affinity for modern technologies with a solid understanding of current trends such as IoT, Digital Transformation, and Remote Services, Excellent command of additional languages are considered an asset
What You'll Do.
Leverage HL7 expertise to define
and processes supporting the deployment of current and future LivaNova perfusion data‑management products
Apply advanced analytical
and conceptual skills to develop system solutions for healthcare interface processing
Provide 2nd‑line support to global LivaNova teams and distributors’ Field Services through email and hotline channels
focusing on HL7 interface and IT‑related issues
and scripts to support multiple healthcare messaging standards (e. g.
Contribute to investigations of recurring technical problems and repair‑related complaints
identifying root causes and recommending solutions
Communicate with and educate customer departments affected by product updates
Identify and resolve system and procedural issues promptly
ensuring timely communication to management and impacted customers
Develop and maintain comprehensive technical documentation for all processes and procedures
Provide support during technical trainings for Field Service Engineers when required
Maintain and generate service‑related records and reports in accordance with internal standards
Ensure full compliance with LivaNova policies
How You'll Work.
Team & Collaboration
Provide 2nd‑line support to global LivaNova teams and distributors’ Field Services; Communicate with and educate customer departments affected by product updates, issues, or interface changes; Effective team player with the ability to work independently when required; positive team spirit
Communication Scope
Communicate with and educate customer departments; ensuring timely communication to management and impacted customers; Enthusiastic, communicative personality
Full Job Description
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patients and strong legacy of innovation in healthcare are the foundation of our future. If you're looking for a new chance, a new beginning, a new trajectory, LivaNova is where your talent can truly thrive. Join our talented team members worldwide to become a pioneer of tomorrow—because at LivaNova, **we don’t just treat conditions — we aspire to alter the course of lives.** Why join LivaNova’s cardiopulmonary team? You can play a major role in improving the lives of patients and their families. We have an environment where you are empowered and encouraged to challenge the status quo. You will also be a team, with decades of experience in this industry, who are looking forward to both guiding you as well as learning from you. Help us make a difference — join us in transforming patient lives with health innovation that matters. **_General Responsibilities:_** \- Leverage HL7 expertise to define, design, and create programs, templates, and processes supporting the deployment of current and future LivaNova perfusion data‑management products. \- Apply advanced analytical, technical, and conceptual skills to develop system solutions for healthcare interface processing. \- Provide 2nd‑line support to global LivaNova teams and distributors’ Field Services through email and hotline channels, focusing on HL7 interface and IT‑related issues. \- Configure channels, filters, transformers, destinations, and scripts to support multiple healthcare messaging standards (e.g., HL7 v2.x, JSON, XML). \- Contribute to investigations of recurring technical problems and repair‑related complaints, identifying root causes and recommending solutions. \- Communicate with and educate customer departments affected by product updates, issues, or interface changes. \- Identify and res
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