AirTrunk
TechnicalServicesManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Technical Services Manager at AirTrunk. Skills: process management, cross-functional coordination, vendor/stakeholder management. Manage all aspects of planning and coordination. Ensure change management, incident management procedures”
What You'll Achieve.
ensure system design, installation and testing adhere to operational standards; Ensure compliance with site held accreditations; Maintain compliance with local regulatory requirements; validate sequence of operations
Industry & Context.
root cause analysis reports; analyse risks; problem solvers
12 hours rotating shift operations
What They're Looking For.
Must Have
5+ years of mechanical and electrical experience in data centres (preferred), facilities, engineering operations, semiconductor, trades or related fields, Excellent collaborator with communication skills in English and Bahasa Malaysia, Ability to establish and review Method of Procedure documents, maintenance reports, incident reports, emergency event summaries, root cause analysis reports, and O&M manuals, Able to read and comprehend single line diagrams, Ideally, successfully run 3rd party service providers and negotiate quote/pricing for services, Familiar with working with Customer Portals, BMS, Computerized Maintenance Management Systems, Exceptionally flexible, forward-thinking and motivated by change, Effective customer management skills and meeting chair experience
Nice to Have
Mandarin is a plus, CAD is a plus
What You'll Do.
Manage all aspects of planning and coordination
Ensure change management
incident management procedures
Coordinate activities with customers
Coordinate with Development team
Ensure adherence to site operating procedures
Maintain compliance with local regulatory requirements
Monitor and manage performance of outsourced services vendors
Issue change and incident notices
Manage provisioning of data centre services
Lead minor capital projects
Supervise operational metrics
data and analyse risks
Conduct regular property inspections
Ensure data centre operations are well maintained
Implement and administer inventory control programs
How You'll Work.
Team & Collaboration
cross-functional coordination; Coordinate with the Development team; collaborative problem solvers
Communication Scope
communication skills in English and Bahasa Malaysia; Mandarin is a plus; Effective customer management skills
Process & Methodology
Lead minor capital projects
Full Job Description
Want to be a part of Asia Pacific Lead and manage all aspects of the planning and coordination of all preventive maintenance and repair works; OPEX budget, ensure change management, incident management procedures and safety requirements are followed; coordinate activities as required with customers Coordinate with the Development team to run construction activity and installations, to ensure system design, installation and testing adhere to operational standards Ensure adherence to site operating procedures (SOP, MOP, EOP, security) and any other documentation required by law, e. g. RA, SWMS and EHS Ensure compliance with site held accreditations, including, but not limited to, ISMS, ISO9001, ISO14001, SOC2, PCI. Maintain compliance with local regulatory requirements including environmental, building, fire, electrical, hydraulic, occupational health & safety Monitor and manage the performance of outsourced services vendors and contractors, including cleaning, gardening, etc. Primary operational contact for customers and local point of escalation during emergency events and day-to-day operations. Issue change and incident notices as when required. Attend witness testing of all equipment during commissioning to validate sequence of operations and receipt of all operational documentation Manage the provisioning of data centre services including connectivity, power services, deployment and any additional services to be delivered to customers Lead minor capital projects for customers/internal purposes Supervise operational metrics, data and analyse risks Conduct regular property inspections, including all critical facilities, building, fixtures, fitting which include concrete or structural elements and architectural finishing supporting by the Building Services Manager (BSM) Ensure the data centre operations including general cleaning and security are well maintained Implement and administer inventory control programs/purchase parts and supplies Covering 12 hours rotatin
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