AirTrunk

TechnicalServicesManager

Kota Kinabalu, Sabah, Malaysia
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Technical Services Manager at AirTrunk. Skills: process management, cross-functional coordination, vendor/stakeholder management. Manage all aspects of planning and coordination. Ensure change management, incident management procedures”

What You'll Achieve.

ensure system design, installation and testing adhere to operational standards; Ensure compliance with site held accreditations; Maintain compliance with local regulatory requirements; validate sequence of operations

Industry & Context.

Problems you'll solve

root cause analysis reports; analyse risks; problem solvers

Eligibility Requirements

12 hours rotating shift operations

What They're Looking For.

Must Have

5+ years of mechanical and electrical experience in data centres (preferred), facilities, engineering operations, semiconductor, trades or related fields, Excellent collaborator with communication skills in English and Bahasa Malaysia, Ability to establish and review Method of Procedure documents, maintenance reports, incident reports, emergency event summaries, root cause analysis reports, and O&M manuals, Able to read and comprehend single line diagrams, Ideally, successfully run 3rd party service providers and negotiate quote/pricing for services, Familiar with working with Customer Portals, BMS, Computerized Maintenance Management Systems, Exceptionally flexible, forward-thinking and motivated by change, Effective customer management skills and meeting chair experience

Nice to Have

Mandarin is a plus, CAD is a plus

What You'll Do.

Manage all aspects of planning and coordination

Ensure change management

incident management procedures

Coordinate activities with customers

Coordinate with Development team

Ensure adherence to site operating procedures

Maintain compliance with local regulatory requirements

Monitor and manage performance of outsourced services vendors

Issue change and incident notices

Manage provisioning of data centre services

Lead minor capital projects

Supervise operational metrics

data and analyse risks

Conduct regular property inspections

Ensure data centre operations are well maintained

Implement and administer inventory control programs

How You'll Work.

Team & Collaboration

cross-functional coordination; Coordinate with the Development team; collaborative problem solvers

Communication Scope

communication skills in English and Bahasa Malaysia; Mandarin is a plus; Effective customer management skills

Process & Methodology

Lead minor capital projects

Full Job Description

Want to be a part of Asia Pacific Lead and manage all aspects of the planning and coordination of all preventive maintenance and repair works; OPEX budget, ensure change management, incident management procedures and safety requirements are followed; coordinate activities as required with customers Coordinate with the Development team to run construction activity and installations, to ensure system design, installation and testing adhere to operational standards Ensure adherence to site operating procedures (SOP, MOP, EOP, security) and any other documentation required by law, e. g. RA, SWMS and EHS Ensure compliance with site held accreditations, including, but not limited to, ISMS, ISO9001, ISO14001, SOC2, PCI. Maintain compliance with local regulatory requirements including environmental, building, fire, electrical, hydraulic, occupational health & safety Monitor and manage the performance of outsourced services vendors and contractors, including cleaning, gardening, etc. Primary operational contact for customers and local point of escalation during emergency events and day-to-day operations. Issue change and incident notices as when required. Attend witness testing of all equipment during commissioning to validate sequence of operations and receipt of all operational documentation Manage the provisioning of data centre services including connectivity, power services, deployment and any additional services to be delivered to customers Lead minor capital projects for customers/internal purposes Supervise operational metrics, data and analyse risks Conduct regular property inspections, including all critical facilities, building, fixtures, fitting which include concrete or structural elements and architectural finishing supporting by the Building Services Manager (BSM) Ensure the data centre operations including general cleaning and security are well maintained Implement and administer inventory control programs/purchase parts and supplies Covering 12 hours rotatin

Free ATS check

Applying for this Technical Services Manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Greenhouse

  • Create a Greenhouse profile before applying — it saves time across multiple applications.
  • Upload your resume as a PDF; the parser handles it better than Word.
  • Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
  • Enable email notifications to track application status in real time.

ANONYMOUS · UNFILTERED

What do employees actually say about AirTrunk?

Real rants from real employees. Read before you apply.

Read Company Rants →