Telefonica Tech
Healthcare
TechnicalServicesEngineer
Neural analysis suggests this role is
optimal for mid candidates.
“Technical Services Engineer at Telefonica Tech. Skills: Windows Server, VMware, Active Directory, Infrastructure support. Support enterprise hosting platforms. Support infrastructure estate”
Industry & Context.
Analytical skills; Troubleshooting
Four days per week on-site, Occasional travel
What They're Looking For.
Must Have
Experience supporting Windows Server, Working knowledge of Active Directory, Experience operating within virtualised environments, Troubleshooting and analytical skills, Experience working within IT service management, Experience working within IT Managed Services, Ability to prioritise tasks, Good written and verbal communication skills
Nice to Have
Exposure to Citrix virtual application, Experience with enterprise backup platforms, Familiarity with enterprise storage platforms, Basic understanding of networking concepts, Experience with scripting or automation
What You'll Do.
Support enterprise hosting platforms
Support infrastructure estate
Maintain service stability
Perform routine maintenance
How You'll Work.
Team & Collaboration
Hosting Team
Communication Scope
Verbal communication; Written communication
Process & Methodology
IT service management
Full Job Description
Telefónica Tech(part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany. The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking. Values: Open, Trusted and Bold Trusted Partners: * Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner * HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year * Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio * Fortinet: Elite VIP Program – one of only 2 in the UK * AWS: Advanced Solution & Managed Service Provider Program The Level 2 Technical Services Engineer is responsible for the day-to-day operational support of the enterprise hosting platforms that underpin critical clinical and business services within a major healthcare environment. Working as part of the Telefónica Tech Hosting Team, the engineer will support a large-scale infrastructure estate including VMware virtualisation, Windows Server platforms, Active Directory services and core infrastructure components such as DNS, DHCP, and Certificate Services. This is a hands-on operational role focused on maintaining service stability, resolving incidents, implementing changes and performing routine maintenance across the hosting environment. Engineers work across a broad set of infrastructure technologies rather than specialising in a single platform, gaining exposure to virtualisation platforms, Citrix environments, enterprise storage, backup platforms and application hosting services. The role provides an excel
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