Sika AG
Manufacturing
TechnicalServiceSpecialist
Neural analysis suggests this role is
optimal for mid candidates.
“Technical Service Specialist at Sika AG. Skills: Technical support, Product application. Provide technical support through company’s technical hotline call. Support customers, applicators, Sales teams, and partners in”
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
University degree in Civil Engineering, Architectural Engineering, Mechanical Engineering or related field, Previous experience in technical customer service, construction materials, chemicals, or manufacturing, Good knowledge of building materials, product application methods, and construction-related solutions, Excellent command of the English language
What You'll Do.
Provide technical support through company’s technical hotline call
Handle technical inquiries related to product use
Record technical cases
and follow-up actions accurately
Prepare and/or review technical specifications
Assist in the resolution of technical issues
Participate in site visits
Develop training materials
and demonstration sessions
Promote safe working practices and ensure compliance with
How You'll Work.
Team & Collaboration
Internal teams; Customers; Applicators; Partners; Sales teams
Communication Scope
Customer service orientation
Full Job Description
Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 103 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 33,000 employees, the company generated sales of CHF 11.20 billion in 2025. Sika Hellas was founded in 1995. Since then, it has managed to become a top choice for Greek engineers in solving specialized problems. The introduction of innovative materials to the market, the guaranteed quality of its products, and excellent technical support are the key characteristics of its corporate identity. Its experience in solving technical challenges has positioned it as a leader in the most important projects. Through close collaboration with the technical and commercial community across Greece, Sika Hellas succeeds in bringing cutting-edge technology to the most remote construction sites. Sika Hellas is seeking a Technical Service Specialist to join the Technical Department at its facilities in Kryoneri, Attica. The successful candidate will provide high-quality technical support to customers, applicators, partners, and internal teams, with focus on telephone technical service and product application guidance. Role Description : * Provide technical support through the company’s technical hotline call center. * Support customers, applicators, Sales teams, and partners in the correct selection and application of Sika products and systems. * Handle technical inquiries related to product use, application methods, compatibility, and performance. * Record technical cases, inquiries, and follow-up actions accurately in Salesforce or other
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