Abbott

healthcare

TechnicalServiceSpecialist

Athens, Greece FULL TIME
The Brief

“Technical Service Specialist at Abbott. Skills: technical & service support, instrument service, customer training. performing service of immunochemistry, biochemistry and hematology instruments, laboratory-oriented IT systems & laboratory track systems. Provide technical & service support to Abbott Diagnostics customers”

What You'll Achieve.

customer satisfaction score (NPS); Service key performance indicators; achievement; economic growth; profitability

Industry & Context.

healthcare
Problems you'll solve

problem-solving mindset

Eligibility Requirements

field-based role, regular travelling within Athens, Greece, occasional travels within Europe, Willingness to travel on a frequent basis, travel: Yes, 50 % of the Time

What They're Looking For.

Must Have

BSc/ MSc or college degree in Biomedical Engineering or Electronics Engineering, Fluency in English, both verbal & written, Very good computer skills including MS Office, Excellent communication & interpersonal skills, Self-driven & keeping up-to-date with new trends in the profession & industry, Highly organized, resilient, with a problem-solving mindset, Proactive, able to effectively manage customer needs & demonstrate customer centricity, Willingness to travel on a frequent basis

Nice to Have

1-2 years of experience within HealthCare IVD Industry

What You'll Do.

performing service of immunochemistry

biochemistry and hematology instruments

laboratory-oriented IT systems & laboratory track systems

Provide technical & service support to Abbott Diagnostics customers

Schedule & perform planned maintenance activities to Abbott Diagnostics portfolio of products

Perform instrument installations & deinstallations

Perform customer trainings

How You'll Work.

Communication Scope

Fluency in English, both verbal & written; Excellent communication & interpersonal skills

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