Jll
TechnicalServiceManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Technical Service Manager at Jll. Skills: process management, operational performance, stakeholder management. Manage the delivery of planned and reactive Hard FM services. Review all existing site-specific policies and operational procedures”
What You'll Achieve.
Ensure consistent, seamless and efficient standards are met; achieve targeted profitability; Ensure our operational delivery model is consistent with ISO 9001 standards; Ensure building regulations, statutory obligations, legislative compliance, and best working practice are delivered; Ensure the Client's assets operate at their optimum performance; Manage the P&L performance of the contract in a cost-effective manner; ensuring value for money is achieved across the board; profit targets are achieved; deliver to budget; minimize aged debt; actively recovering WIP; maximize the available opportunities for additional profitable revenue
Industry & Context.
Proven track record of technical problem solving
OOH availability for Critical call out, Must be able to pass a DBS check
What They're Looking For.
Must Have
Industry relevant qualifications, Computer literate in CAFM, Word, Excel, Outlook, National General Certificate in Occupational Safety and Health – accredited by NEBOSH or IOSH, Proven track record of technical problem solving, Ability to communicate technical subjects to non-technical customers and team members, Ability to produce technical reports, Adept at managing the change process to a diverse group, promoting best practice and strategic advice where appropriate, Must be able to pass a DBS check
What You'll Do.
Manage the delivery of planned and reactive Hard FM services
Review all existing site-specific policies and operational procedures
Develop and implement operational best practices and working initiatives
Ensure building regulations
statutory obligations
legislative compliance
Contribute to the completion of individual buildings Activity Calendar
Foster and develop a unique One Team relationship
Manage and monitor operational performance
Manage and monitor service partners and their contract performance
Act as Responsible Person Legionella
Develop a Contract Risk Register
Production of high-quality technical reports
Practice effective risk management
Meet monthly with core service partners
Ensure all contracts are maintained within the agreed budget
Ensuring positive constructive relationships is developed
Lead in energy management for the portfolio
Enhance the capability of existing buildings technology
Ensure that any one-off and non-contractual operational tasks are fulfilled
How You'll Work.
Team & Collaboration
Foster and develop a unique One Team relationship between the management team, service partners and all other stakeholders; Ensure positive constructive relationships is developed based on a long-term partnership approach with the clients
Communication Scope
Ability to communicate technical subjects to non-technical customers and team members
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Technical Services Manager (TSM) is responsible for managing the high standard of operational services in Mechanical, Electrical and public health (MEP) systems required across the WPM portfolio, ensuring consistent, seamless and efficient standards are met, to ensure the Occupiers and their visitors can focus on their core business. On-site - Marsh McLennan **Responsibilities:** * Manage the delivery of planned and reactive Hard FM services across all properties having total responsibility for operational performance (Direct labour and specialist Sub-Contractors), Health & Safety, Human Resource Management, meeting all quality & compliance standards and service level agreements to achieve targeted profitability. * Review all existing site-specific policies and operational procedures (EOP, SOP) to ensure they fit with the value framework and make all necessary changes to ensure our operational delivery model is consistent with ISO 9001 standards and the requirements of our client(s). * Develop and implement operational best practices and working initiatives. * Ensure building regulations, statutory obligations, legislative compliance, and best working practice are delivered. * Effectively contribute to the completion of individual buildings Activity Calendar and significant building events. E.g. Annual black building tests, M&E audits, actions, and document review * Proven track record of technical problem
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