Jll

Technicalservicemanager

Birmingham, United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Technical service manager at Jll. Manage delivery of planned and reactive Hard FM services. Review site-specific policies and operational procedures”

Industry & Context.

Problems you'll solve

Proven track record of technical problem solving; Technical problem solving

Eligibility Requirements

OOH availability for Critical call out

What They're Looking For.

Must Have

Computer literate in CAFM, Word, Excel, Outlook, National General Certificate in Occupational Safety and Health – accredited by NEBOSH or IOSH, Ability to communicate technical subjects to non-technical customers and team members, Ability to produce technical reports, Adept at managing the change process to a diverse group, promoting best practice and strategic advice where appropriate, Pass a DBS check

Nice to Have

Equivalent to a minimum of 10 years’ experience at technical engineering management level

What You'll Do.

Manage delivery of planned and reactive Hard FM services

Review site-specific policies and operational procedures

Develop and implement operational best practices

Ensure building regulations and legislative compliance

Contribute to building Activity Calendar and events

Foster and develop One Team relationship

Manage and monitor operational performance

Manage service partners and contract performance

Act as Responsible Person Legionella

Develop a Contract Risk Register

Produce high-quality technical reports

Practice effective risk management

Meet with service partners on KPIs and SLAs

Ensure contracts are maintained within budget

Develop positive constructive relationships with clients

Lead energy management for the portfolio

Enhance capability of existing buildings technology

Ensure Client's assets operate at optimum performance

Fulfill non-contractual operational tasks

How You'll Work.

Team & Collaboration

Foster and develop a unique One Team relationship between the management team, service partners and all other stakeholders; Ensure positive constructive relationships is developed based on a long-term partnership approach with the clients

Communication Scope

Ability to communicate technical subjects to non-technical customers and team members

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Technical Services Manager (TSM) is responsible for managing the high standard of operational services in Mechanical, Electrical and public health (MEP) systems required across the WPM portfolio, ensuring consistent, seamless and efficient standards are met, to ensure the Occupiers and their visitors can focus on their core business. **Responsibilities:** * Manage the delivery of planned and reactive Hard FM services across all properties having total responsibility for operational performance (Direct labor and specialist Sub-Contractors), Health & Safety, Human Resource Management, meeting all quality & compliance standards and service level agreements to achieve targeted profitability. * Review all existing site-specific policies and operational procedures (EOP, SOP) to ensure they fit with the value framework and make all necessary changes to ensure our operational delivery model is consistent with ISO 9001 standards and the requirements of our client(s). * Develop and implement operational best practices and working initiatives. * Ensure building regulations, statutory obligations, legislative compliance, and best working practice are delivered. * Effectively contribute to the completion of individual buildings Activity Calendar and significant building events. E.g. Annual black building tests, M&E audits, actions, and document review * Proven track record of technical problem solving. * Foster and dev

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