TechnicalServiceLeadCoordinator

**This is where** your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. **Where Your Purpose Accelerates Our Mission** Every day, Baxter helps save and sustain lives—and this role plays a key part in making that happen. **This is where your troubleshooting skills directly impact patient care.** **This is where your work helps customers keep life-saving equipment running.** **Your Role at Baxter** As a **Technical Service Lead Coordinator** , you’ll be the go-to expert for resolving technical issues with Baxter’s medical equipment. You’ll work closely with customers, field technicians, and internal teams to diagnose problems, guide solutions, and ensure a smooth customer experience. You’ll combine **technical knowledge with customer support** , helping resolve real-world issues while keeping everything properly documented and compliant. **Your Team** You’ll be part of a **collaborative technical support team** that partners with service, engineering, and sales teams to solve problems and improve products. This role works an 8-hour shift within business hours (8:00 AM–6:00 PM, Monday–Friday) and includes a shared on-call rotation to support after-hours needs. **What You’ll Be Doing** * Troubleshoot mechanical and electrical issues on medical devices * Provide technical suppor