Smiths Detection

Security and Detection Solutions

TechnicalServiceEngineer

$64–96k Pine Brook, New Jersey, United States INTERNSHIP
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for internship candidates.

The Brief

“Technical Service Engineer at Smiths Detection. Skills: Troubleshooting, Repair, Test fixture design, Technical writing. Perform advanced troubleshooting and repair. Document best practices”

What You'll Achieve.

Making the world a safer place; Consistent Quality Control of Parts Reworks and Unit Repairs; Ensure full Quality Control of Reworked Parts; Ensure working order of Fixtures; Ensure fixture proper function; Ensure consistent Quality Control

Industry & Context.

Security and Detection Solutions
Problems you'll solve

Advanced troubleshooting; Repair of electronic mechanical equipment; Address difficult and or new technical depot service issues; technical problem-solving skills; Diagnose and resolve electronic related failures

Eligibility Requirements

Travel for new depot site Set up and support, Provides training at assigned sites, Models Safety behavior in the Service Depot environment, Significant Travel

What They're Looking For.

Must Have

Technical Degree desired or extensive electronics and mechanical related experience, electronics service experience, manual dexterity and ability to use small hand tools, verbal and written communication skills, Presentation skills for Training, technical problem-solving skills, Ability to read blueprints and schematics, Must be diplomatic, tactful and understand the importance of team work, Basic knowledge of Microsoft Office products (Word, Excel, Access, and Outlook), Ability to produce technical reports and summaries, Knowledge of software and firmware for electronics, Must be flexible and team oriented

Nice to Have

Knowledge of advanced electronics and mechanical assemblies, ISO related experience or Continuous Improvement or Lean methodology a plus, Python, PLC, FPGA and similar skills for electronics desired

What You'll Do.

Perform advanced troubleshooting and repair

Document best practices

Design and create test fixtures

Address technical depot service issues

Support depot teamwork

Create technical procedures

Train and develop technicians

Engage technical writing projects

Participate in regular meetings

Share technical knowledge openly

Develop new procedures

Support Quality Control

Lead test fixture creation

Support fixture maintenance

Ensure fixture proper function

Interact with Manager

Support evolving department needs

Train and develop depot staff

Support new depot site setup

Provide training at assigned sites

Model Safety behavior

Engage ISO related projects

Engage Continuous Improvement projects

Diagnose and resolve electronic failures

Work with Technicians

Work with Technical Drawings

Develop Technical Procedures

Provide regular maintenance of Fixtures

Provide data summaries

Troubleshoot and repair NV parts

Lead technical training effort

Identify replacement EOL components

Develop new service procedures

Evolve new service procedures

Complete documentation

Maintain accurate Service Inventory

Collaborate with team

Data Entry into Service Management System

Data Entry to track Rework Cycles

Support safety practices

Cost savings projects

Process improvement projects

Support Technical Set Up Projects

How You'll Work.

Team & Collaboration

Support depot teamwork; Promotes teamwork; Participates in regular meetings building teamwork; Shares technical knowledge openly; Collaborates with team; Build team relationships; Work with Technicians to support resolve issues; Understand the importance of team work

Communication Scope

verbal and written communication skills; Presentation skills for Training

Process & Methodology

Special projects, Key projects, Cost savings projects, Process improvement projects, Technical Set Up Projects

Full Job Description

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. This key Depot service support position requires an advanced Technical Engineer based skillset. Demonstrates the capability to perform advanced troubleshooting and repair of electronic mechanical equipment, and document best practices. Designs and creates test fixtures for full Quality Control of repaired product. The incumbent will be responsible to address difficult and or new technical depot service issues, as well as support depot teamwork, create technical procedures and train and develop technicians accordingly. This role engages technical writing projects by providing best practice technical procedures. Promotes teamwork and participates in regular meetings building teamwork and shares technical knowledge openly and co-ordinates repairs and develops new procedures as required. This role supports Quality Control and Leads test fixture creation and supports all fixture maintenance on existing fixtures to ensure fixture proper function - all for consistent Quality Control of Parts Reworks and Unit Repairs. Interacts with Manager for key projects as assigned. May be

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