Smiths Detection
Security and Detection Solutions
TechnicalServiceEngineer
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“Technical Service Engineer at Smiths Detection. Skills: Troubleshooting, Repair, Test fixture design, Technical writing. Perform advanced troubleshooting. Repair electronic mechanical equipment”
What You'll Achieve.
Ensure full Quality Control of repaired product; Ensure consistent Quality Control of Parts Reworks and Unit Repairs; Ensure working order of Fixtures; Ensure fixture proper function
Industry & Context.
advanced troubleshooting; technical problem-solving skills; Diagnose and resolve electronic related failures; address difficult and or new technical depot service issues
Travel for new depot site Set up and support, Provides training at assigned sites
What They're Looking For.
Must Have
Technical Degree desired or extensive electronics and mechanical related experience, electronics service experience, manual dexterity and ability to use small hand tools, verbal and written communication skills, Presentation skills for Training, technical problem-solving skills, Ability to read blueprints and schematics, Must be diplomatic, tactful and understand the importance of team work, Basic knowledge of Microsoft Office products (Word, Excel, Access, and Outlook), Ability to produce technical reports and summaries, Knowledge of software and firmware for electronics, Must be flexible and team oriented
Nice to Have
Knowledge of advanced electronics and mechanical assemblies, ISO related experience or Continuous Improvement or Lean methodology a plus, Python, PLC, FPGA and similar skills for electronics desired
What You'll Do.
Perform advanced troubleshooting
Repair electronic mechanical equipment
Document best practices
Design and create test fixtures
Address technical depot service issues
Support depot teamwork
Create technical procedures
Train and develop technicians
Provide best practice technical procedures
Share technical knowledge openly
Develop new procedures
Support Quality Control
Lead test fixture creation
Support fixture maintenance
Ensure fixture proper function
Support new depot site setup
Provide training at assigned sites
Model Safety behavior
Diagnose electronic failures
Resolve electronic failures
Work with Technicians
Support resolve issues
Identify best practices
Work with Technical Drawings
Develop Technical Procedures
Provide data summaries
Troubleshoot NV parts
Lead technical training
Identify replacement EOL components
Develop new service procedures
Evolve new service procedures
Complete documentation
Maintain Service Inventory
Collaborate with team
Data Entry Service Management System
Data Entry Rework Cycles
Support safety practices
Cost savings projects
Process improvement projects
Support Technical Set Up Projects
How You'll Work.
Team & Collaboration
Support depot teamwork; Promotes teamwork; Participates in regular meetings building teamwork; Shares technical knowledge openly; Collaborates with team; Build team relationships
Communication Scope
verbal communication skills; written communication skills; Presentation skills
Process & Methodology
Manage key projects, Special projects, Cost savings projects, Process improvement projects, Technical Set Up Projects
Full Job Description
Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. This key Depot service support position requires an advanced Technical Engineer based skillset. Demonstrates the capability to perform advanced troubleshooting and repair of electronic mechanical equipment, and document best practices. Designs and creates test fixtures for full Quality Control of repaired product. The incumbent will be responsible to address difficult and or new technical depot service issues, as well as support depot teamwork, create technical procedures and train and develop technicians accordingly. This role engages technical writing projects by providing best practice technical procedures. Promotes teamwork and participates in regular meetings building teamwork and shares technical knowledge openly and co-ordinates repairs and develops new procedures as required. This role supports Quality Control and Leads test fixture creation and supports all fixture maintenance on existing fixtures to ensure fixture proper function - all for consistent Quality Control of Parts Reworks and Unit Repairs. Interacts with Manager for key projects as assigned. May be
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