Sika AG
Manufacturing
TechnicalServiceEngineer
Neural analysis suggests this role is
optimal for executive candidates.
“Technical Service Engineer at Sika AG. Skills: Technical support, Customer service, Product demonstration. Provide technical recommendations. Provide solutions based on customer needs”
What You'll Achieve.
Maintain customer satisfaction
Industry & Context.
Resolving technical issues
Willingness to travel frequently
What They're Looking For.
Must Have
Bachelor’s degree in Civil Engineering or Building Materials, Experience in technical or QA/QC, Good knowledge of concrete and cement technology, Familiar with construction materials testing skills, Good organization skills, Good communication skills, Hard-working, Reliable, Can work under pressure, Willingness to travel frequently
Nice to Have
Fair English communication skills
What You'll Do.
Provide technical recommendations
Provide solutions based on customer needs
Conduct product demonstrations
Conduct product testing
Conduct customer training on proper application
Support customers in resolving technical issues
Support technicians in resolving technical issues
Ensure timely technical service
Ensure professional technical service
Maintain customer satisfaction
Maintain regular contact with key customers
Support business development activities
Monitor market trends
Monitor competitor products
Monitor customer feedback
Report significant field issues
Report new opportunities
Report competitive information
Coordinate technicians during testing
Coordinate technicians during trials
Coordinate technicians during project activities
Support technicians during testing
Support technicians during trials
Support technicians during project activities
Provide technical guidance
Ensure effective knowledge transfer to Technical teams
Ensure effective knowledge transfer to Sales teams
Support cross-functional collaboration
Ensure smooth project execution
Maintain accurate reports
Maintain technical records
Maintain activity documentation
Be accountable for assigned projects
Be accountable for activities
Be accountable for proper use of company equipment
Maintain confidentiality of company information
Maintain confidentiality of documentation
Comply with company regulations
Comply with legal requirements
Comply with EHS standards
Follow workplace safety requirements
Follow occupational hygiene requirements
Perform other duties assigned
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Support Technical teams; Support Sales teams
Communication Scope
Customer training; Technical guidance
Full Job Description
Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 102 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2025, Sika’s 33,700 employees generated annual sales of CHF 11.20 billion. * Technical Support & Customer Service * Provide technical recommendations and solutions based on customer needs. * Conduct product demonstrations, testing, and customer training on proper application of Sika products. * Support customers and technicians in resolving technical issues at site. * Ensure timely and professional technical service to maintain customer satisfaction. * Customer Relationship & Market Support * Maintain regular contact with key customers and support business development activities. * Monitor market trends, competitor products, and customer feedback. * Report significant field issues, new opportunities, and competitive information to the line manager. * Team Support & Knowledge Sharing * Coordinate and support technicians during testing, trials, and project activities. * Provide technical guidance and ensure effective knowledge transfer to Technical and Sales teams. * Support cross-functional collaboration to ensure smooth project execution. * Reporting & Operational Responsibilities * Maintain accurate reports, technical records, and activity documentation. * Be accountable for assigned projects, activities, and proper use of company equipment. * Maintain confidentiality of company information and documentation. * Compliance, Safety & Other Duties * Comply with company regulations, legal requirements, and EHS standards. * Follow workplac
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