Sika AG

specialty chemicals

TechnicalServiceEngineer

Da Nang, Vietnam FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for executive candidates.

The Brief

“Technical Service Engineer at Sika AG. Skills: Technical Support, Customer Service, Civil Engineering, Building Materials. Provide technical recommendations. Conduct product demonstrations”

What You'll Achieve.

maintain customer satisfaction

Industry & Context.

specialty chemicals
Problems you'll solve

resolving technical issues

Eligibility Requirements

Willingness to travel frequently

What They're Looking For.

Must Have

Bachelor’s degree in Civil Engineering or Building Materials, Experience in the field of technical or QA/QC in Civil construction or similar graduates with good skills and can-do attitude are welcome to apply, Good knowledge of concrete and cement technology, familiar with construction materials testing skills, Good organization skills, communication skills, hard-working, reliable, can work under pressure, Willingness to travel frequently

Nice to Have

fair English communication skills

What You'll Do.

Provide technical recommendations

Conduct product demonstrations

Support customers resolving technical issues

Ensure timely technical service

Maintain regular contact with key customers

Monitor market trends

Report significant field issues

Coordinate technicians during testing

Provide technical guidance

Support cross-functional collaboration

Maintain accurate reports

Be accountable for assigned projects

Comply with company regulations

Follow workplace safety requirements

How You'll Work.

Team & Collaboration

Support cross-functional collaboration to ensure smooth project execution; Provide technical guidance and ensure effective knowledge transfer to Technical and Sales teams

Communication Scope

communication skills; fair English communication skills

Process & Methodology

Be accountable for assigned projects

Full Job Description

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 102 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2025, Sika’s 33,700 employees generated annual sales of CHF 11.20 billion. * Technical Support & Customer Service * Provide technical recommendations and solutions based on customer needs. * Conduct product demonstrations, testing, and customer training on proper application of Sika products. * Support customers and technicians in resolving technical issues at site. * Ensure timely and professional technical service to maintain customer satisfaction. * Customer Relationship & Market Support * Maintain regular contact with key customers and support business development activities. * Monitor market trends, competitor products, and customer feedback. * Report significant field issues, new opportunities, and competitive information to the line manager. * Team Support & Knowledge Sharing * Coordinate and support technicians during testing, trials, and project activities. * Provide technical guidance and ensure effective knowledge transfer to Technical and Sales teams. * Support cross-functional collaboration to ensure smooth project execution. * Reporting & Operational Responsibilities * Maintain accurate reports, technical records, and activity documentation. * Be accountable for assigned projects, activities, and proper use of company equipment. * Maintain confidentiality of company information and documentation. * Compliance, Safety & Other Duties * Comply with company regulations, legal requirements, and EHS standards. * Follow workplac

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