Infopro Digital Services Limited
Automotive Data Solutions
TechnicalSalesSupportSpecialist
“Technical Sales Support Specialist at Infopro Digital Services Limited. Skills: Technical Sales Support. Provide technical expertise and support to the AUKUS sales team, assisting with client enquiries and product demonstrations. Understand and communicate the benefits and applications of automotive technical data solutions to potential and existing customers”
Industry & Context.
problem-solving skills with a proactive approach to customer needs
Ability to travel across Europe, USA and APAC territories
What They're Looking For.
Must Have
technical knowledge of automotive systems, vehicle diagnostics or related automotive technologies, Experience in engineering, technical sales support, pre-sales, sales, marketing or customer-facing technical roles, Based in the UK, with the ability to travel across Europe, USA and APAC territories, Ability to explain complex technical concepts clearly and concisely, problem-solving skills with a proactive approach to customer needs, Excellent communication and interpersonal skills, with a customer-service focus, Ability to work independently and as part of a team in a fast-paced, multi-time-zone environment, Proficiency in Microsoft Office and CRM systems
Nice to Have
Previous exposure to technical data and/or automotive software platforms is a plus
What You'll Do.
Provide technical expertise and support to the AUKUS sales team
assisting with client enquiries and product demonstrations
Understand and communicate the benefits and applications of automotive technical data solutions to potential and existing customers
Assist in pre‑sales activities
including customer needs assessments
solution recommendations
and technical presentations
Troubleshoot technical issues and provide first‑line support during customer onboarding and implementation
Assist in preparing proposals
quotations and tender responses by providing technical input
Keep up to date with industry trends
vehicle data technologies and competitive offerings
Build client relationships through ongoing support and guidance
How You'll Work.
Team & Collaboration
Collaborate with supporting pillars, including product and development teams, to relay customer feedback and contribute to product improvement; Collaborate with the marketing team in the creation and maintenance of technical sales documentation, FAQs and training materials
Communication Scope
Ability to explain complex technical concepts clearly and concisely; Excellent communication and interpersonal skills
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