Copeland
Climate Technologies
TechnicalSalesEngineer,ColdChain,Italy
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Sales Engineer, Cold Chain, Italy at Copeland. Skills: Cold chain, Refrigeration, Technical sales. Support internal NPD process. Act as central technical contact”
Industry & Context.
Technical problem-solving
Onsite customer engagement, Customer visits
What They're Looking For.
Must Have
Fluent Italian language skills
Nice to Have
Previous experience as Application Engineer, Previous experience as Technical Sales Engineer, Experience supporting strategic accounts, Experience supporting high-profile accounts, Ability to work autonomously, Existing network in Italian refrigeration market, Existing network in Italian cold chain market, 3 years relevant industry experience (remote)
What You'll Do.
Support internal NPD process
Act as central technical contact
Create technical documentation
Structure technical documentation
Maintain technical documentation
Provide technical support
Assist customers in selecting equipment
Conduct product demonstrations
Provide technical sales support
Deliver ongoing technical support
Support implementation
Support commissioning
Support troubleshooting
Build relationships with customers
Engage with customers
Stay updated on industry trends
Stay updated on regulations
Stay updated on refrigeration technologies
Collaborate internally
Share technical knowledge
Share field experience
Participate in account planning
Identify upsell opportunities
Identify cross-sell opportunities
How You'll Work.
Team & Collaboration
OEM R&D teams; Internal engineering functions; Internal Technical Sales Engineers
Communication Scope
Customer-facing communication
Full Job Description
**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! ## **We are seeking a Technical Sales Engineer to support cold chain and refrigeration customers across Italy.** This is a highly application-focused position suited to candidates with strong understanding of refrigeration systems, customer applications, and technical support within the cold chain industry. The successful candidate will act as a key technical interface between customers, OEM R&D teams, and internal engineering functions, supporting projects from specification and system design through commissioning and lifecycle support. ### Key responsibilities of the role * Support the internal NPD process and act as the central technical contact between OEM R&D teams and internal engineering teams * Create, structure, and maintain high-quality technical documentation supporting field applications * Provide technical support during specification and refrigeration system design activities * Assist customers in selecting appropriate refrigeration and HVAC equipment based on technical and operational requirements * Conduct product demonstrations and provide technical sales support throughout the sales process * Deliver ongoing technical support througho
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