Amazon.com Services LLC
Retail
TechnicalProgramManager,WWGSTRetailInfrastructureServices
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Program Manager, WWGST Retail Infrastructure Services at Amazon.com Services LLC. Skills: Technical program management, Infrastructure engineering, Retail solutions. Facilitate technical whiteboard sessions. Troubleshoot project implementation issues”
Industry & Context.
Troubleshoot issues; Remove blockers
What They're Looking For.
Must Have
3+ years technical product management, 3+ years program management, 3+ years working with engineering teams, 3+ years managing AWS projects, Experience with infrastructure builds, Experience with hardware solutions, Experience with operating systems solutions, Technical program management experience
Nice to Have
Experience building system-level design, Experience evaluating system-level design, Experience defining KPIs/SLAs, Experience reporting to senior leadership, Experience managing third-party partners, Experience with retail environments, Infrastructure architecture experience, Infrastructure engineering experience, Distributed infrastructure/operations experience, Construction experience, Managing distributed infrastructure deployments
What You'll Do.
Facilitate technical whiteboard sessions
Troubleshoot project implementation issues
Remove barriers to project success
Stand up cross-functional teams
Establish trust with stakeholders
Accelerate project delivery
Work through ambiguity
Work through competing priorities
Understand mechanical engineering concepts
Understand electrical engineering concepts
Build solutions with engineering teams
Prepare solutions for delivery
Roll out new technology
Lead engineering efforts
Develop creative solutions
Implement creative solutions
Lead AWS implementation projects
Lead POS image engineering
Lead SCO image engineering
Lead printer scale efforts
Lead service scale efforts
Establish plans for building solutions
Establish plans for delivering solutions
How You'll Work.
Team & Collaboration
Cross-functional teams; Delivery teams; Infrastructure engineers; Database engineers; Mobile engineers; Deployment program managers
Communication Scope
Written communication; Verbal communication
Process & Methodology
Scope management, Schedule management, Budget management, Quality management, Risk management, Metric development, Metric tracking, Critical path management
Full Job Description
The Retail Infrastructure Services team within Amazon Worldwide Grocery Store Tech is looking for a passionate and innovative Technical Program Manager (TPM) to join our team. We have an opportunity to revolutionize the brick-and-mortar grocery shopping experience and set new standards for accessing the highest quality organic and natural groceries across the US, Canada, and the UK in Whole Foods Market and Amazon Fresh banner stores. As a Technical Program Manager , you will be a key member of tech initiatives and help drive forward technology solutions working with delivery teams, infrastructure engineers, database engineers, mobile engineers, and deployment program managers to create a best-in-class grocery shopping experience. The candidate must possess the ability to facilitate technical whiteboard sessions to troubleshoot project implementation issues and remove barriers to project success. Being able to stand up cross-functional teams, establish trust with a variety of stakeholders, design solutions, remove blockers, and find creative ways to accelerate project delivery is a must. The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess experience in tactical project management of highly technical initiatives, as well as strategic program management. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting, and metric development/tracking. Key job responsibilities The candidate will work through ambiguity, competing priorities, and be capable of understanding mechanical/electrical engineering concepts. Experience in managing distributed infrastructure deployments is a plus. Candidates possessing a background in architecture/design, infrastructure/hardware engineering, distribute
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