Axon
Public safety technology
TechnicalProgramManager,SoftwareDeployments
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Program Manager, Software Deployments at Axon. Skills: Technical program management, SaaS deployment, Stakeholder alignment. Lead complex SaaS product deployments. Ensure milestones are met”
What You'll Achieve.
Enhance product impact; Ensure successful outcomes
Industry & Context.
Identify process improvements
30-40% travel, US-based hub sites
What They're Looking For.
Must Have
Bachelor's Degree in Business, Information Systems, Technical Engineering or equivalent experience, 5+ years of experience leading complex programs in a SaaS environment, Proven experience delivering large-scale enterprise software deployments, infrastructure programs, or mission-critical application rollouts, Ability to manage multiple simultaneous projects, Pass Criminal Justice Information Services (CJIS) background check
Nice to Have
PMP certification highly preferred
What You'll Do.
Lead complex SaaS product deployments
Ensure milestones are met
Align deliverables with customer expectations
Manage multiple projects
Collaborate with product and engineering teams
Define program requirements
Ensure compliance with national and state standards
and software services
Define project vision
and delivery timelines
Support program planning activities
Oversee program-level change management activities
Develop comprehensive documentation
Support customer acceptance
Support revenue recognition
Facilitate project team members and stakeholders
Ensure effective communication and coordination
Identify project risks
Develop mitigation strategies
Address potential issues
Deliver foundational training to customers
Support adoption of Axon solutions
Mentor junior project managers
Support recruitment process
How You'll Work.
Team & Collaboration
Cross-team collaboration; Client partners; Internal stakeholders; Diverse stakeholders
Communication Scope
Distill technical concepts
Process & Methodology
Program management, Project management
Full Job Description
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is a global leader in public safety technology, dedicated to protecting life and making communities safer. We are seeking a Technical Program Manager to lead the delivery of complex, enterprise-grade SaaS solutions that empower our customers to manage information effectively. As a Technical Program Manager at Axon, you will play a pivotal role in aligning technical solutions with customer needs, ensuring seamless deployment, and enhancing our product impact. This role requires a proactive leader who thrives in dynamic environments, champions cross-team collaboration, and drives meaningful change. If you are passionate about technology, possess excellent program management skills, and seek a purpose-driven career, this is the role for you. What You’ll Do Location: US-based Axon hub sites (Atlanta, Boston, Denver, Scottsdale, Seattle, or Sterling metro areas) Travel: 30-40% Reports to: Director, Program Management Direct Reports: 0 Lead complex, enterprise SaaS product deployments, ensuring milestones are met and deliverables align with customer expectations and revenue recognition guidelines. Manage multiple medium to large-sized projects with a focus on timelines, scope, and budget control. Collaborate with product and engineering teams to define program requirements, ensuring compliance with national and state standards. Engage with customer, sales, product, and software services leaders to define
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